Customer Assistant - Cafe

Customer Assistant - Cafe

Full-Time 10 - 12 £ / hour (est.) No working from home possible
M& S

At a Glance

  • Tasks: Deliver five-star service in a fast-paced café environment.
  • Company: Join the vibrant M&S Café team at the heart of our store.
  • Benefits: Flexible hours, team support, and a chance to shine in customer service.
  • Other info: Join a high-performance culture with opportunities for growth and teamwork.
  • Why this job: Be a brand ambassador and make customers' days brighter with great food and drink.
  • Qualifications: Must be digitally savvy and able to thrive under pressure.

The predicted salary is between 10 - 12 £ per hour.

  • Work Pattern
  • Sunday 12:30-16:30 Monday 13:00-17:00 Saturday 12:30-16:30

Role Overview

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge.

This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential.

You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role.

You'll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don't wait.

You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters.

You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

Flexibility is also vital.

You'll adapt quickly, working where needed with pace.

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M& S

Contact Details:

M& S Recruitment Team

We think you need these skills to ace Customer Assistant - Cafe

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Teamwork
Time Management
Customer Service Skills