Store Manager

Store Manager

Full-Time 27400 - 36400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a retail convenience store, ensuring excellent customer service and managing team performance.
  • Company: Join MPK Garages Ltd, a trusted name in UK petrol and convenience retail.
  • Benefits: Enjoy a competitive salary, 5.6 weeks holiday, staff discounts, and a contributory pension scheme.
  • Why this job: Be part of a dynamic team focused on quality service and innovative retail solutions.
  • Qualifications: Experience in retail management or supervision is essential; strong leadership skills are a must.
  • Other info: Work at Foleshill Service Station in Coventry, a key location for our growing business.

The predicted salary is between 27400 - 36400 £ per year.

MPK Garages Ltd is a long-established name in the UK market as a petrol filling station & convenience store operator. We have key strategic partnerships with Nisa & Texaco and are building the leading convenience retail business in the UK. Our sites incorporate the latest in technology and retail offerings. MPK is committed to delivering great customer service and a high quality, good value product range that is convenient for all customers. We have a passion for quality and convenience so our customers can get what they want, when they need to, as quickly and as simply as possible. We are looking for a Store Manager Designate to train and prepare for a Store Manager Position. You will be provided with a base store and as part of the training you will be required to provide support in the absence of a manager across our network of petrol forecourts and retail convenience stores across the UK. This will enable you to gain experience and knowledge across a variety of stores you will be expected to lead the team and uphold company culture and standards with a strong focus on customer service. Key Responsibilities: To provide store management cover and take ownership across our UK network in the absence of the store manager ensuring the store is trading within operating hours To lead and train the team to the appropriate level for the role they are undertaking To authorise the safe dispensing of fuel in-line with petroleum regulations ensuring the correct price point advertised in-line with head office instruction Process cash and card payments for goods and services accurately in a timely manner providing excellent customer service Responsible for driving and implementing brand standing across the store Responsible for overseeing the retail sale of alcohol ensuring all colleagues are authosrised and trained in-line with challenge 25 To oversee and assist with food to go ensuring all aspects of food hygiene and record keeping are adhered to To act upon financial performance data to ensure the store is running efficiently and profitably by controlling costs, waste, wages and meeting KPIs To ensure and oversee the implementation of company polices and procedures ensuring the store trades within the law The completion of back-office system adhering to company timelines, preparation and reconciliation of cash investigating any discrepancies To manage stock levels by means of stock orders and deliveries ensuring shortages/damages are reported within the correct timeline Build sales by ensuring maximum product availability, effective merchandising and promotions throughout the store Monitor wet stock levels ensuring deliveries are placed at the correct time to avoid stockout and returned fuel To oversee fuel deliveries in a safe and legal manner in accordance with the petroleum license What we are looking for: Previous experience in retail Full UK driving license Willing to work away from home when required Computer knowledge Good communication and problem-solving skills Ability to work well under pressure and meet tight deadlines

Store Manager employer: M.P.K. Garages Ltd

MPK Garages Ltd is an excellent employer, offering a supportive work culture that prioritises employee development and customer satisfaction. As a Store Manager at our Foleshill Service Station in Coventry, you will benefit from a competitive salary, generous holiday allowance, and a contributory pension scheme, all while working in a dynamic environment that embraces the latest retail technology. Join us to lead a passionate team dedicated to delivering quality service and enjoy unique opportunities for growth within a well-established company in the convenience retail sector.
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Contact Detail:

M.P.K. Garages Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

✨Tip Number 1

Familiarise yourself with MPK Garages Ltd and their values. Understanding their commitment to customer service and quality will help you align your approach during interviews and discussions.

✨Tip Number 2

Highlight your experience in managing teams and driving sales in a retail environment. Be prepared to share specific examples of how you've motivated staff and improved store performance in previous roles.

✨Tip Number 3

Research the latest trends in convenience retail and fuel management. Being knowledgeable about industry developments can set you apart and show your passion for the role.

✨Tip Number 4

Prepare questions that demonstrate your interest in the position and the company. Asking insightful questions during your interview can show that you're genuinely invested in the opportunity.

We think you need these skills to ace Store Manager

Retail Management
Customer Service Excellence
Team Leadership
Sales Promotion
Financial Performance Management
Stock Management
Merchandising Skills
KPI Management
Wage Cost Control
Cash Handling
Recruitment and Training
Food Safety Compliance
Health and Safety Regulations
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management or supervisory roles. Emphasise your ability to lead a team, manage stock, and deliver excellent customer service, as these are key responsibilities for the Store Manager position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention specific examples of how you've successfully managed a team or improved sales in previous roles. This is your chance to stand out!

Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as managing KPIs, controlling costs, and ensuring compliance with safety regulations. Use bullet points for clarity and impact.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Store Manager.

How to prepare for a job interview at M.P.K. Garages Ltd

✨Showcase Your Leadership Skills

As a Store Manager, you'll need to lead a team effectively. Be prepared to discuss your previous management experiences, focusing on how you motivated and developed your team. Use specific examples to illustrate your leadership style and the positive outcomes that resulted.

✨Demonstrate Customer Service Excellence

MPK Garages Ltd places a strong emphasis on customer service. During the interview, share instances where you went above and beyond to ensure customer satisfaction. Highlight your understanding of the importance of a positive shopping experience and how you would implement this in the store.

✨Understand Retail Metrics

Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you have previously managed stock levels, sales targets, and financial performance. Showing your analytical skills will demonstrate your capability to drive the store's success.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face as a Store Manager, such as handling staff conflicts or managing stock shortages, and prepare thoughtful responses that showcase your critical thinking and decision-making skills.

Store Manager
M.P.K. Garages Ltd
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