Store Manager in Cheltenham

Store Manager in Cheltenham

Cheltenham Full-Time 27400 - 39000 £ / year (est.) No home office possible
M.P.K. Garages Ltd

At a Glance

  • Tasks: Lead a team to manage a busy convenience store and ensure excellent customer service.
  • Company: Join MPK Garages, a trusted name in the UK retail market.
  • Benefits: Enjoy a competitive salary, generous holiday, staff discounts, and a pension scheme.
  • Why this job: Make a real impact by leading a team and enhancing customer experiences.
  • Qualifications: Experience in retail management and a passion for customer service.
  • Other info: Dynamic work environment with opportunities for personal and professional growth.

The predicted salary is between 27400 - 39000 £ per year.

MPK Garages Ltd is a long-established name in the UK market as a petrol filling station & convenience store operator. We have key strategic partnerships with Nisa & Texaco and are building the leading convenience retail business in the UK. Our sites incorporate the latest in technology and retail offerings. MPK is committed to delivering great customer service and a high quality, good value product range that is convenient for all customers.

We are recruiting for a Store Manager to join our team at Foleshill Service Station, 650-654 Foleshill Road, Coventry CV6 5HR. The Store Manager's main responsibility is to manage a retail convenience store and forecourt, leading the team, setting consistently high standards, and delivering excellent customer service. This role involves promoting sales and leading the financial performance of the store.

What's in it for you:

  • Salary £32,400 per annum
  • 40 hour per week contract
  • 5.6 weeks paid holiday per year
  • Contributable pension scheme
  • Staff discount
  • Free Employee Welfare Assistance Programme

Responsibilities:

  • Ensuring that the store is open for business as per company trading hours, customers are served quickly and professionally whilst providing excellent customer service.
  • Managing stock, maximising sales, ensuring product availability, merchandising and promotions within the store.
  • Managing KPIs, controlling wage costs, managing waste along with stock and cash shortages.
  • Responsible for overseeing the retail sale of alcohol and implementing challenge 25.
  • Recruit and manage the performance of your team, ensuring they are trained to the correct level for their role.
  • Completion of the daily back office paperwork and banking, ensuring it is completed accurately within the allocated timelines.
  • Overseeing food preparation and ensuring food safety records are completed to company standards.
  • Ensuring a high standard of cleanliness is met across the store and forecourt.
  • Managing fuel stocks, seeing in fuel deliveries safely and legally to meet the needs of the business and in line with petroleum regulations.
  • Implementing company policies and procedures to ensure the store operates in a safe and legal manner.

Knowledge and Skills:

The ideal candidate will have experience in a management or supervisory role within a retail environment. They should lead by example, have a hands-on approach, and be able to manage, coach, and motivate the team to maximise sales and profitability.

Store Manager in Cheltenham employer: M.P.K. Garages Ltd

MPK Garages Ltd is an exceptional employer, offering a dynamic work environment at our Foleshill Service Station in Coventry. With a strong commitment to employee development, we provide comprehensive training and growth opportunities, alongside competitive benefits such as a contributory pension scheme and generous holiday allowance. Our culture prioritises teamwork and customer satisfaction, making it a rewarding place for those passionate about retail and service excellence.
M.P.K. Garages Ltd

Contact Detail:

M.P.K. Garages Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager in Cheltenham

✨Tip Number 1

Get to know the company inside out! Research MPK Garages Ltd, their values, and what makes them tick. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.

✨Tip Number 2

Practice your pitch! You want to be able to confidently explain how your experience aligns with the Store Manager role. Think about specific examples from your past that highlight your leadership skills and ability to drive sales.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at MPK. Plus, it shows you’re proactive and serious about the role.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a simple gesture that can set you apart from other candidates. Remind them why you’re the perfect fit for the Store Manager position!

We think you need these skills to ace Store Manager in Cheltenham

Customer Service
Team Leadership
Sales Promotion
Financial Management
Stock Management
KPI Management
Training and Development
Food Safety Compliance
Retail Operations
Merchandising
Problem-Solving
Time Management
Regulatory Compliance
Communication Skills

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us know how much you value great customer service. Share examples of how you've gone above and beyond to help customers in previous roles. We love candidates who are as passionate about quality and convenience as we are!

Highlight Your Management Experience: Make sure to detail your experience in managing teams or retail environments. We want to see how you've led others, set high standards, and achieved results. Use specific examples to show us what you can bring to the Store Manager role.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Make it easy for us to see why you're a great fit for the position by sticking to relevant information.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at MPK Garages!

How to prepare for a job interview at M.P.K. Garages Ltd

✨Know Your Store

Before the interview, take some time to research MPK Garages Ltd and their operations. Familiarise yourself with their partnerships with Nisa and Texaco, and understand their commitment to customer service and quality. This will show your genuine interest in the company and help you answer questions more effectively.

✨Showcase Your Leadership Skills

As a Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight your hands-on approach and how you motivate others to achieve sales targets.

✨Understand Key Performance Indicators (KPIs)

Familiarise yourself with common retail KPIs such as sales growth, stock turnover, and customer satisfaction scores. Be ready to discuss how you've used these metrics in previous roles to drive performance and make informed decisions.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, and future goals. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.

Store Manager in Cheltenham
M.P.K. Garages Ltd
Location: Cheltenham

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