At a Glance
- Tasks: Join our logistics team and assist with customer calls and order bookings.
- Company: Established courier business expanding across the Midlands and Southeast.
- Benefits: Gain valuable experience, full-time position upon completion, and career progression opportunities.
- Other info: Enjoy a friendly workplace culture with a focus on customer service.
- Why this job: Be part of a dynamic team and enhance your skills in a supportive environment.
- Qualifications: GCSEs in English and Maths at grade 4/C or above required.
The predicted salary is between 19575 - 23925 £ per year.
Our client is an established but expanding courier business with an additional six offices in the Midlands and Southeast. They are currently looking for a Business Administration Apprentice to join their busy logistics team, with opportunity for growth and progression within the business.
My client prides themselves on offering a high level of customer service with a positive attitude towards their work and are now actively looking for a motivated, eager individual to join them as a Business Administration Apprentice in their logistics team.
What You'll Do:
- Answering customer calls, liaising with service partners for queries in an efficient and timely manner
- Ensuring the delivery of a quality customer experience on each communication
- Communicating with suppliers to give our customer relevant updates and information
- Understanding the customer's needs and requirements and adapting an appropriate approach accordingly
- Responding to all calls and emails in a timely manner and to a high standard
- Booking on jobs
- Assisting customers with the company website
- Liaising with drivers
- Giving support to the Manager and sales staff as needed
- Being proactive under pressure, showing initiative in finding solutions for customers
- Keeping a positive outlook in a role that can be challenging, maintaining a friendly telephone manner, and most of all enjoying what you do
- Assisting with warehouse / fulfilment pick and pack orders
Training Outcome:
Full time position on successful completion of the apprenticeship.
Skills Required:
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Initiative
Qualifications:
- Essential - GCSE - English - 4/C or above
- Essential - GCSE - Math - 4/C or above
Course Information:
- Course: Business administrator (level 3)
- Level: 3
- Route: Business and administration
- Apprenticeship Level: Advanced
Working Arrangements:
- Working Week: Monday - Friday 9.00am - 5.00pm.
- Expected Duration: 1 Year 6 Months
- Training Provider: STARTING OFF LIMITED
Logistics Administrator Apprentice employer: M O HOLDINGS LIMITED
CSM Logistics is an excellent employer for aspiring accounts professionals, offering a supportive and friendly work environment in a small head office. With a commitment to employee growth, the company provides comprehensive training through AAT and hands-on experience across various accounting functions, ensuring that apprentices gain valuable skills and responsibilities. This role not only promises a pathway to a permanent position but also fosters a collaborative culture where teamwork and personal development are highly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Administrator Apprentice
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like M O HOLDINGS LIMITED and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at M O HOLDINGS LIMITED!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like M O HOLDINGS LIMITED keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Administrator Apprentice
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to M O HOLDINGS LIMITED:This is your chance to really connect with the team at M O HOLDINGS LIMITED. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at M O HOLDINGS LIMITED
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with M O HOLDINGS LIMITED.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show M O HOLDINGS LIMITED that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at M O HOLDINGS LIMITED. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
