At a Glance
- Tasks: Lead a team to design and scale AI automations that transform financial inclusion.
- Company: Join M-KOPA, a mission-driven company recognised globally for its impact.
- Benefits: Competitive salary, remote work options, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for growth in a carbon-negative company.
- Why this job: Be part of a transformative journey impacting millions across Africa.
- Qualifications: Experience in AI engineering and team leadership required.
The predicted salary is between 60000 - 80000 £ per year.
We're hiring our first Lead AI Engineer To lead a team that designs, ships, and scales automations and AI agents across M-KOPA.
This is a brand-new team within the business— the tech foundation is already proven, and now we need someone to lead it, scale it, and define what it becomes.
The Impact Your automations and agents will directly improve how 2,300+ employees work across our global operations.
We've already helped over 7 million customers access over $2 billion in credit, and the tools you build will help that mission scale further and faster.
It’s your chance to be part of something that transforms lives across an entire continent.
The Opportunity Mission-driven engineering: Every automation you build helps internal teams and customer-facing staff deliver financial inclusion to Africa's Every Day Earners.
Global recognition: Join a company named by TIME 100 as one of the world's most influential and by the Financial Times as Africa's fastest-growing for 4 consecutive years (2022–2025).
Scale challenges: 2,500+ employees across Kenya, Uganda, Nigeria, Ghana, South Africa, the UK, and Europe— internal teams that can't scale by hiring forever need intelligent tooling that actually works.
Environmental impact: We're carbon-negative, having displaced over 2 million tonnes of emissions.
What You'll Do At M-KOPA, you'll lead the AI Ops team from day one—owning delivery, growing the function, and proving the value.
Your team builds automations and agents for internal use and serves as internal consultants, helping Software Engineering teams integrate AI into customer-facing products.
Join us in combining cutting‑edge AI tooling with purpose-driven work that makes digital and financial inclusion possible across Africa.
Your key responsibilities Lead two AI Ops Engineers—own their delivery, development, and day‑to‑day work.
Prioritise efficiently—manage competing requests from multiple teams by applying a clear prioritisation framework you’ll help develop and improve.
Build and ship automations and agents that measurably improve how internal teams and customer‑facing staff work.
Keep the AI tooling stack healthy as usage scales across 2,500+ employees.
Stay current on emerging AI tools and technologies—know what’s hype and what’s actually useful.
Help refine AI training for the wider organisation, including Software Engineering teams.
Technical Environment AI
Lead AI Engineer - Financial Inclusion employer: M-KOPA Ltd
M-KOPA is an exceptional employer, offering a unique opportunity to lead a pioneering AI team dedicated to enhancing financial inclusion across Africa. With a mission-driven culture, employees are empowered to make a tangible impact on millions of lives while working in a globally recognised and carbon-negative company. The collaborative environment fosters professional growth, ensuring that every team member can thrive as they contribute to innovative solutions that drive meaningful change.
