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- Tasks: Lead the evolution of engineering systems and business processes while collaborating with diverse teams.
- Company: M-KOPA is dedicated to building transformative financial partnerships with a focus on social impact.
- Benefits: Enjoy remote work, flexible hours, and family-friendly policies that prioritise your well-being.
- Why this job: Join a low-ego, innovative culture where your data-driven decisions can make a real difference.
- Qualifications: 5+ years in product management with strong technical and analytical skills required.
- Other info: This role includes travel across various markets and operates within UTC -1 to UTC +3 time zones.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for a Senior Product Manager to help drive M-KOPA’s mission of building transformative lifetime financial partnerships with our customers. This role offers the opportunity to drive significant customer and business impact through the implementation and iteration of critical engineering systems, internal tooling, and business processes. You will work with talented cross-functional teams including engineers, data scientists, analysts, designers, and commercial stakeholders across multiple countries.
We foster a low-ego environment where diversity, innovation, and collaboration drive both commercial growth and social impact. Our team values psychological safety and takes a discovery-first approach to problem solving. You will be empowered to make data-driven decisions and clear cases for prioritisation of solutions in a domain that you have a high degree of ownership over.
We are looking for a technical and/or analytical PM for this role – if you have a fondness for engineering and/or you love digging into data, you might be a good fit!
In this role, you would be responsible for:
- Owning the strategic direction and evolution of critical engineering systems and business processes
- Working with engineers to drive continuous improvement in our systems’ capabilities
- Partnering with data scientists and analysts to understand user needs and implement novel methodologies
- Getting feedback from customers and customer care teams to understand customer pain points
- Analysing data to understand the largest areas of opportunity for further improvements
This is a fully remote role and will include travel across our different markets and working within the UTC -1 through UTC+3 time zones.
Your application should demonstrate:
- 5+ years of product management experience
- Strong technical and/or analytical skills, including the ability to conduct your own complex data analysis
- Proven ability in solving technical and/or analytical problems
- Ability to work with diverse, distributed teams across multiple countries
- Strong interpersonal, communication, and collaboration skills
- Experience in data-driven decision making and strategy development
- Experience with agile methodologies and cross-functional team leadership
Nice to have: Experience with data science models.
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritise well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.
Senior Product Manager - Retention employer: M-KOPA Kenya Limited
Contact Detail:
M-KOPA Kenya Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager - Retention
✨Tip Number 1
Familiarise yourself with M-KOPA's mission and values. Understanding their focus on transformative financial partnerships will help you align your experience and ideas with their goals during discussions.
✨Tip Number 2
Prepare to discuss your experience with cross-functional teams. Highlight specific examples where you've collaborated with engineers, data scientists, or designers to drive product improvements, as this is crucial for the role.
✨Tip Number 3
Brush up on your data analysis skills. Be ready to share how you've used data to inform product decisions in the past, as this role requires a strong analytical mindset.
✨Tip Number 4
Showcase your adaptability and experience with remote work. Since this is a fully remote position, demonstrating your ability to thrive in a distributed team environment will set you apart.
We think you need these skills to ace Senior Product Manager - Retention
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your product management experience, especially in technical and analytical roles. Emphasise any experience you have with data analysis and working with cross-functional teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for M-KOPA's mission and how your skills align with the role. Mention specific examples of how you've driven improvements in previous positions and your approach to data-driven decision making.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in product management, particularly those that involved engineering systems or data analysis. Use metrics to demonstrate your impact where possible.
Prepare for Potential Interviews: Anticipate questions related to your experience with agile methodologies and cross-functional team leadership. Be ready to discuss specific projects where you solved technical problems or made data-driven decisions.
How to prepare for a job interview at M-KOPA Kenya Limited
✨Showcase Your Technical Skills
As a Senior Product Manager, you'll need to demonstrate your technical and analytical skills. Be prepared to discuss specific examples of how you've used data analysis to drive product decisions or solve complex problems in previous roles.
✨Understand the Company’s Mission
Familiarise yourself with M-KOPA's mission of building transformative financial partnerships. During the interview, express how your values align with theirs and how you can contribute to their goals, particularly in enhancing customer retention.
✨Prepare for Cross-Functional Collaboration
Since the role involves working with diverse teams, be ready to share experiences where you've successfully collaborated with engineers, data scientists, and other stakeholders. Highlight your interpersonal skills and how you foster collaboration in remote settings.
✨Demonstrate Data-Driven Decision Making
Prepare to discuss your approach to making data-driven decisions. Bring examples of how you've analysed user feedback or data trends to identify opportunities for improvement, especially in retention strategies.
