Tenant Liaison Team Leader Liverpool | Planned works across Merseyside | Salary up to £40,000 MK Consult is recruiting a Tenant Liaison Team Leader to manage a team of Tenant Liaison Officers working on planned works projects across Merseyside. This is a role for someone who enjoys developing people and building strong relationships with residents, clients and operational teams. You'll lead a team that keeps residents informed, listens to their concerns and puts customer care at the heart of everything they do. What you'll be doing: Leading, supporting and developing a team of Tenant Liaison Officers. Overseeing resident communication before, during and after planned works. Building strong relationships with residents, clients and site teams. Helping the team manage access arrangements, queries and complaints. Ensuring residents receive a consistent, caring service throughout the works. You'll have tenant liaison or resident engagement experience within social housing and be confident leading a team. You'll understand the challenges of working in occupied homes and know how much clear communication matters to residents. Interested? Contact MK Consult for a confidential conversation about the opportunity. AMRT1_UKTJ ...
Tenant Liaison Team Leader employer: M & K Consult
As a leading specialist in supported housing, our company offers a dynamic work environment in the Manchester area, where you can thrive both professionally and personally. We prioritise employee growth through comprehensive training and development opportunities, while our hybrid working model promotes a healthy work-life balance. Join us to make a meaningful impact in the community, supported by a collaborative culture that values strong relationships and effective communication.
