Customer Care Coordinator

Customer Care Coordinator

Full-Time 25200 - 30800 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Coordinate customer care, manage repairs, and keep everything running smoothly.
  • Company: Join a dynamic team in the residential property sector in North Wales.
  • Benefits: Competitive salary of £28,000 and a permanent office-based role.
  • Other info: Perfect for those with transferable skills from fast-paced, customer-focused environments.
  • Why this job: Be the key contact for customers and make a real difference in their experience.
  • Qualifications: Strong communication skills and ability to manage multiple priorities.

The predicted salary is between 25200 - 30800 £ per year.

Customer Care Coordinator North Wales | £28,000 | Permanent | Office Based Were recruiting for a Customer Care Coordinator to join a busy, fast-paced team within the residential property sector in North Wales.

This is a permanent, office-based opportunity and could suit someone already working within housing, property or customer care, but were equally interested in people with strong transferable skills from other fast-paced, customer-focused environments.

The key is your ability to coordinate.

Youll be the person keeping things moving speaking with customers, liaising with internal teams and contractors, organising appointments and works, managing updates and making sure issues are followed through to completion.

The role will involve: Acting as a key point of contact for customers Coordinating repairs, defects and follow-up works Liaising with contractors, site teams and internal departments Scheduling appointments and managing diaries Keeping customers updated and managing expectations Tracking outstanding actions through to completion Maintaining accurate records and updating internal systems Managing several priorities at once in a busy team environment What were looking for: You dont necessarily need direct property experience.

Transferable skills and the...

Customer Care Coordinator employer: M & K Consult

Join a leading contractor in the North West known for its commitment to high-quality social housing refurbishment projects. With a strong focus on employee development, you will benefit from a supportive work culture that values safety, compliance, and customer satisfaction, alongside an excellent salary and benefits package. This role offers the chance to make a meaningful impact in the community while advancing your career in a dynamic and rewarding environment.

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Contact Details:

M & K Consult Recruitment Team

We think you need these skills to ace Customer Care Coordinator

Customer Service Skills
Coordination Skills
Communication Skills
Organisational Skills
Time Management
Problem-Solving Skills
Attention to Detail