Senior Complaints Team Leader – Customer Experience in Knowsley

Senior Complaints Team Leader – Customer Experience in Knowsley

Knowsley Full-Time No working from home possible
M

M J QUINN INTEGRATED SERVICES LIMITED is seeking an experienced Customer Service Team Leader to head the Complaints Department. You will lead a team of Complaints Advisors handling complex, regulated customer complaints, ensuring fair outcomes and adherence to service levels.

The role focuses on coaching, quality assurance, stakeholder engagement, and continuous improvement, with rotating shifts between 8:00am and 8:00pm and a salary of Β£34,000 per annum.

#J-18808-Ljbffr

Senior Complaints Team Leader – Customer Experience in Knowsley employer: M J QUINN INTEGRATED SERVICES LIMITED

MJ Quinn Integrated Services Limited is an excellent employer for those passionate about renewable energy, offering a dynamic work culture that prioritises safety and quality. With a strong commitment to employee growth, you will have access to ongoing training and development opportunities while working on impactful projects across the UK. Join a team that values collaboration and innovation, making a meaningful contribution to sustainable energy solutions.

M

Contact Details:

M J QUINN INTEGRATED SERVICES LIMITED Recruitment Team