At a Glance
- Tasks: Lead the team, deliver exceptional service, and build customer relationships in a new store.
- Company: M.J. Bale, Australia's top menswear brand, launching in London.
- Benefits: Competitive salary, clothing perks, and growth opportunities in a new market.
- Other info: Dynamic role with the chance to influence a new store's success.
- Why this job: Be part of an exciting launch and shape the future of a premium brand.
- Qualifications: Experience in premium retail and a passion for customer service.
The predicted salary is between 24750 - 30250 £ per year.
- Assistant Store Business Manager - Jermyn Street UK
- Job Type: Full Time
- Job Category: Retail & Consumer Products / Management - Department/Assistant
Bale is Australia's foremost gentlemen's clothier, manufacturing garments of integrity for men of character.
We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.
Job Description
M. J. Bale is opening its first UK store on Jermyn Street, and we're looking for an Assistant Store Business Manager to help get it off the ground.
We're an Australian menswear brand known for quality tailoring, natural fibres and genuinely good service.
We've built a loyal following in Australia, and now we're bringing what we do to one of the best-known menswear destinations in the world.
This is a great opportunity for someone who knows premium retail, enjoys leading from the shop floor and wants to be involved in building something from the beginning.
The role
You'll work closely with the Store Business Manager to establish the store, support the team and make sure every customer leaves with a great impression of M. J. Bale.
Day to day, that means
- Leading by example on the shop floor and delivering a high standard of service.
- Building relationships with customers and developing a loyal client base.
- Helping the team hit sales targets and deliver strong commercial results.
- Coaching and supporting team members as they settle into a new store.
- Assisting with recruitment, training and onboarding.
- Keeping the store looking its best and managing stock, presentation and day-to-day operations.
- Stepping in to run the store when the Store Business Manager is away.
- Bringing ideas, initiative and a hands-on approach to the launch.
- Desired Skills and Experience
About you
You might already be an Assistant Store Manager, or perhaps you're an experienced senior sales professional ready for your first leadership role.
Either way, you'll have
- Experience in premium menswear, fashion, tailoring or luxury retail.
- A natural ability to connect with customers and build lasting relationships.
- Confidence supporting, coaching and motivating a team.
- A strong understanding of sales, service and what makes a store successful.
- An eye for detail and pride in how you present yourself and the store.
- The energy and flexibility to help build a new business in a new market.
You'll be part of the team launching M.
Bale in the UK, with the opportunity to help shape the store from day one.
We offer a competitive salary, incentives, clothing benefits and the chance to grow with the business as we establish ourselves in London.
If you love great product, good service and the idea of being part of something new, we'd love to hear from you.
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Assistant Store Business Manager - Jermyn Street UK employer: M.J. Bale
M.J. Bale is an exceptional employer, offering a unique opportunity to be part of the launch of our first UK store on Jermyn Street, a prestigious location in the heart of London. We pride ourselves on a supportive work culture that values authenticity and integrity, providing competitive salaries, incentives, and clothing benefits, alongside ample opportunities for personal and professional growth as we establish our brand in this vibrant market. Join us to lead a passionate team, connect with customers, and shape the future of premium menswear in one of the world's most renowned retail destinations.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Business Manager - Jermyn Street UK
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like M.J. Bale, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like M.J. Bale!
We think you need these skills to ace Assistant Store Business Manager - Jermyn Street UK
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at M.J. Bale, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at M.J. Bale and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show M.J. Bale that you’re ready to jump in and contribute right away!
How to prepare for a job interview at M.J. Bale
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
