Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide quotes, deliver excellent customer service, and drive timber product sales.
- Company: Join a fifth-generation family-owned timber importer with over 110 years of heritage.
- Benefits: Competitive salary, career growth opportunities, and a company bonus scheme.
- Other info: Dynamic team atmosphere with opportunities for personal and professional development.
- Why this job: Make a significant impact in a supportive environment focused on quality and customer satisfaction.
- Qualifications: Motivated individuals with strong communication skills; timber knowledge is a plus.
The predicted salary is between 30000 - 40000 £ per year.
M H Southern & Co Limited is a fifth-generation, family-owned timber importer and sawmill with over 110 years of heritage. We specialise in supplying high-quality timber, as well as timber coatings and finishes, offering bespoke, made‑to‑measure solutions to the Merchant & joinery industry. We are currently seeking an Internal Sales Person to join our team. The ideal candidate will have experience or knowledge of timber products—particularly hardwoods—although this is not essential. More importantly, we are looking for someone who is motivated, customer‑focused, and eager to contribute to a long‑established, independent business that prides itself on delivering exceptional products and service. This is an excellent opportunity to join a company with a strong reputation, where quality and customer satisfaction are at the heart of everything we do.
Key Responsibilities
- Providing quotations for customers
- Dealing with customers both face to face and over the telephone
- Giving excellent customer service and sound product advice
- Taking a proactive approach to timber product sales, using every opportunity to make or increase a sale
- Generate new business with existing and new customers
- Knowledge of using CRM Systems preferred
Skills & Qualifications
- Attention to detail and the ability to manage multiple tasks efficiently
- Excellent organisational skills and the ability to work independently or as part of a team
- Previous experience in the Timber Industry or a similar role would be advantageous
- Strong communication skills, both written and verbal
What We Offer
- Competitive salary based on experience
- Opportunity to work in a dynamic and supportive environment
- Career development and growth opportunities
- Full benefits package (to be outlined)
- Company Bonus Scheme
If you’re looking for a challenging and rewarding role where you can make a significant impact, we’d love to hear from you. Apply now to become part of our team at M H Southern!
How to Apply
Please submit your CV and a cover letter to peter.wheatley@mhsouthern.co.uk
Internal Sales Position – Timber Industry in Newcastle upon Tyne employer: M.H. Southern & Co. LTD.
Contact Detail:
M.H. Southern & Co. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Position – Timber Industry in Newcastle upon Tyne
✨Tip Number 1
Get to know the timber industry! Brush up on your knowledge of hardwoods and timber products. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. Think about how you can provide excellent service and sound product advice. Role-play scenarios with friends or family to get comfortable with handling customer queries.
✨Tip Number 3
Network like a pro! Connect with people in the timber industry on LinkedIn or attend local events. Building relationships can lead to job opportunities and valuable insights into the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining M H Southern and being part of our legacy.
We think you need these skills to ace Internal Sales Position – Timber Industry in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects your experience and skills relevant to the timber industry. Highlight any customer service roles or sales experience, as we want to see how you can contribute to our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your motivation for joining M H Southern and how your background aligns with our values. Show us your passion for customer service and the timber industry!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that make you a great fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at M.H. Southern & Co. LTD.
✨Know Your Timber
Even if you don't have extensive experience in the timber industry, it's crucial to familiarise yourself with different types of timber products, especially hardwoods. Research common uses and benefits of these materials so you can speak confidently about them during the interview.
✨Showcase Your Customer Service Skills
Since this role is heavily focused on customer interaction, prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer—this will demonstrate your customer-focused mindset.
✨Be Proactive in Your Approach
The job requires a proactive approach to sales, so come prepared with ideas on how you would generate new business. Think about strategies you could implement to engage existing customers and attract new ones, and be ready to discuss these during your interview.
✨Master the Art of Communication
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might even want to rehearse common interview questions with a friend to ensure you're comfortable discussing your qualifications and experiences.