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- Tasks: Install and maintain smart meters while providing top-notch customer service.
- Company: Join M Group Energy, a leader in the UK energy sector.
- Benefits: Enjoy competitive pay, bonuses, and a range of employee perks.
- Why this job: Make a real difference in energy efficiency and customer satisfaction.
- Qualifications: Valid UK driving licence and experience in smart meter installation.
- Other info: Great career progression opportunities with 87% of managers promoted from within.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, you’ll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters.
What will you be doing? As a Smart Metering Engineer, you’ll be exchanging traditional meters for smart, along with responding to emergency and maintenance appointments on behalf of E.ON NEXT, ensuring customers’ Smart Meters are working correctly. Our smart metering partnership with E.ON NEXT is in its twelfth year, built on continuous high performance, resulting in multiple contract extensions. Customer service is our top priority. You’ll make sure that all jobs are completed on time and our customers are explained the benefits and safe usage of their new smart meter.
Do you enjoy working on your own, chatting to customers and meeting new people? As part of your day, you’ll be completing the installation and ensuring the ongoing maintenance of smart meters in our customers’ homes. You will be doing around 5 jobs per day. Do you want to make some extra money? There’s an uncapped bonus for any extra jobs you complete too. You’ll be travelling around your area using your tablet to see your jobs for the day. Like to plan ahead? You will have access to your schedule up to 2 weeks in advance. You’ll also be provided with continuous training to maintain and develop your skills.
What you’ll bring:
- Valid UK driving licence (held for 1 year with less than 6 points)
- CCN1 / CMA1 / CMA3 all with MET1, or NVQ Level 2 in Smart Metering Dual Fuel
- Experience installing gas and electric smart meters
- Previous MOCOPA experience to a multi-rate level
If you have the below qualifications and skills, great, but you don’t need them to apply:
- Bonus qualifications such as REGT1 (Medium Pressure) and 3 phase
- Ideally registered on the EUSR portal
What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers:
- £1000 Safety Bonus per year, paid at 6-month intervals
- £1000 Attendance Bonus per year, paid at 6-month intervals
- Company sick pay
- Access to an uncapped additional productivity related bonus
- £1000 added to your salary once authorised if 3 phase and/or Medium Pressure qualified
- Regular overtime paid at time and a half and double time on Sundays
- Company van/vehicle and fuel card for business use
- Recommend a friend - get rewarded for introducing people to us!
- Standby / Overtime / Call out
- 22 days plus bank holiday, rising to 25 days with service
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours:
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Dual Fuel Smart Meter Engineer in Yeovil employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Fuel Smart Meter Engineer in Yeovil
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M Group Energy. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Smart Meter Engineer align with their needs. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your customer service skills! Since customer satisfaction is a top priority for M Group Energy, be ready to share examples of how you've gone above and beyond for customers in the past. This will highlight your fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Dual Fuel Smart Meter Engineer in Yeovil
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your qualifications in smart metering and any relevant customer service experience. We want to see how you fit into our friendly and respectful environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a great fit for our team. Remember, we love seeing enthusiasm for customer service and safety!
Showcase Your Skills: Don’t forget to mention any specific qualifications like CCN1, CMA1, or MOCOPA experience. If you have additional skills like 3-phase qualifications, make sure to highlight them. We’re all about recognising talent and potential!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re keen to be part of M Group Energy!
How to prepare for a job interview at M Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge about smart meters and the installation process. Familiarise yourself with the specific qualifications mentioned in the job description, like CCN1, CMA1, and MET1. Being able to discuss these confidently will show that you're serious about the role.
✨Customer Service Focus
Since customer service is a top priority for the company, prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to help someone or resolved a tricky situation. This will demonstrate your client-centric approach.
✨Safety First Mindset
With health and safety at the heart of everything they do, be ready to discuss how you prioritise safety in your work. Share any relevant experiences where you ensured compliance with safety regulations or took proactive steps to prevent accidents.
✨Show Your Enthusiasm
Let your passion for the role shine through during the interview. Talk about why you want to work as a Smart Meter Engineer and how you see yourself growing within the company. Mentioning the opportunities for progression and training will also show that you're looking for a long-term commitment.
