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- Tasks: Lead fibre network solutions, solve complex issues, and support team performance.
- Company: Join M Group Telecom, a leader in telecom infrastructure services.
- Benefits: Enjoy competitive pay, health perks, and a supportive work environment.
- Other info: Great career growth opportunities and a culture that values diversity.
- Why this job: Make a real impact in the tech-enabled future of telecom networks.
- Qualifications: Expertise in fibre telecoms and strong problem-solving skills required.
The predicted salary is between 40000 - 50000 £ per year.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. This role will be within our Fixed networks team, you’ll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks.
What will you be doing? We’re looking for someone who knows fibre networks inside out. You’ll be the go-to expert for technical support across our service delivery teams. When things get complex, you’ll step in to solve problems and guide others to the right fix. You’ll lead fault investigations and help resolve issues that need specialist knowledge. Whether it’s N11 light, flat roof access, Grabo, or mechanical lifters, you’ll know what to do and how to explain it clearly. You’ll also take charge of performance checks and help validate failed jobs, making sure our work meets the highest standards. When customers raise serious complaints, you’ll help get to the bottom of it. You’ll work with team managers and regional managers to understand what went wrong and how to make it right. You’ll also support engineers who need extra help, especially those struggling with OTDS and ELF scores. You’ll carry out deep-dive investigations when major faults happen. You’ll write clear reports that show what caused the issue and what we’ve done to fix it. You’ll also build guides and tools that help engineers solve problems faster in future. You’ll be part of performance conversations and help us understand how we’re doing against our targets. You’ll highlight areas that need attention and help drive improvements across the board.
If you’re ready to take the lead, solve tough problems, and help others grow, we’d love to hear from you.
What you’ll bring; You’ve worked in fibre telecoms and know the field well. You’ve handled real challenges and found smart ways to solve them. You understand how performance is measured and how to use those measures to drive better results. You know what good looks like and how to help others reach it. You’re someone who communicates clearly and builds strong working relationships. You know how to guide and support others, and you’re not afraid to speak up when something needs to change. You’re focused, driven, and always looking for ways to improve. You’re comfortable using specialist tools and equipment, even when the job calls for something out of the ordinary. You stay calm under pressure and know how to manage your time when things get busy. You’re organised, reliable, and ready to take the lead when needed. If you bring a sharp eye for detail and a strong sense of responsibility, you’ll thrive in this role.
What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers:
- Company van/vehicle and fuel card for business use (Telematics Installed)
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend get rewarded for introducing people to us!
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together and as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life. Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Senior Fibre Engineer ( East Downes) in Wilmington employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Fibre Engineer ( East Downes) in Wilmington
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fibre telecoms industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your problem-solving skills and technical knowledge. Share specific examples of how you've tackled challenges in fibre networks – it’ll set you apart from the crowd.
✨Tip Number 3
Prepare for those tricky questions! Think about the common issues that arise in fibre telecoms and how you would handle them. Practising your responses will help you feel more confident and ready to impress when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team at M Group Telecom. So, hit that apply button and let’s get started!
We think you need these skills to ace Senior Fibre Engineer ( East Downes) in Wilmington
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Senior Fibre Engineer and how your skills match up. This will help you tailor your application to stand out!
Show Off Your Experience: When writing your application, highlight your experience in fibre telecoms. Share specific examples of challenges you've faced and how you solved them. We want to see that you know your stuff and can bring real value to our team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Once you're happy with your application, make sure to apply through our website. It's the best way to ensure your application gets to us directly. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at M Group
✨Know Your Fibre Networks
Make sure you brush up on your knowledge of fibre networks before the interview. Be prepared to discuss specific technologies and tools mentioned in the job description, like N11 light and mechanical lifters. Showing that you’re well-versed in these areas will demonstrate your expertise and readiness for the role.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you've handled complex issues in the past. Think of specific examples where you led fault investigations or resolved customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Showcase Your Communication Skills
Since the role requires clear communication and relationship-building, practice articulating your thoughts. You might be asked how you would guide a struggling engineer or explain a technical issue to a non-technical audience. Being able to convey complex information simply will set you apart.
✨Demonstrate Your Organisational Skills
The job calls for someone who can manage time effectively under pressure. Be ready to discuss how you prioritise tasks and stay organised, especially when dealing with multiple projects or urgent issues. Sharing specific tools or methods you use can highlight your proactive approach.