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- Tasks: Join our Metering team to install and maintain smart meters while providing top-notch customer service.
- Company: M Group Energy, a leading provider of metering services in the UK energy sector.
- Benefits: Competitive salary, bonuses, health care, and extensive training opportunities.
- Other info: 87% of our field managers started as engineers; endless growth opportunities await!
- Why this job: Make a real difference in people's lives while enjoying a fun and supportive work environment.
- Qualifications: Valid UK driving licence and experience in smart meter installation preferred.
The predicted salary is between 39033 - 42185 £ per year.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, you’ll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters.
What will you be doing? As an engineer, you will form part of our Metering team that provides a wide range of services from Smart installations, investigating non-communicating smart meters, and emergency and maintenance appointments on behalf of OVO, EDF and our expanding client portfolio. Customer service is our top priority. You'll make sure that all jobs are completed on time and our customers are provided in-depth explanations of the benefits and safe usage of their new meter. You’ll also be responding to emergencies, restoring power or gas when customers need it the most. You’ll also be provided with continuous training to maintain and develop your skills.
What you’ll bring:
- Valid UK driving licence (held for 1 year with less than 6 points)
- CCN1 / CMA1 / CMA3, or NVQ Level 2 in Smart Metering Dual Fuel
- Experience installing gas and electric smart meters
- Previous MOCOPA experience (preferred)
What’s in it for you?
- Salary: Dual Fuel - £39,033; Dual Fuel (3 phase/CT) - £40,117; Dual Fuel - £42,285 (if based inside the M25*); Dual Fuel (3 phase/CT) - £43,370 (if based inside the M25*)
- £2k attendance and safety bonus per annum for full-time roles
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- On target earnings of up to £50k+
- 30-33 days (including bank holiday) sick pay scheme
- Access to an uncapped additional productivity related bonus
- Regular overtime paid at time and a half and double time on Sundays
- Company van/vehicle and fuel card for business use
- Private health care and health care cash plan
- Recommend a friend get rewarded for introducing people to us!
- Standby / Overtime / Call out - Extra earning potential.
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations and ways of working align with ours. We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together and as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process.
Smart Meter Dual Fuel Engineer in West Bromwich employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Meter Dual Fuel Engineer in West Bromwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M Group Energy. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of a Smart Meter Dual Fuel Engineer. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your customer service skills! Since this role is all about interacting with customers, think of examples from your past where you've gone above and beyond to help someone. This will demonstrate that you’re a great fit for their client-centric approach.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Smart Meter Dual Fuel Engineer in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Smart Meter Dual Fuel Engineer role. Highlight any relevant qualifications, like CCN1 or CMA1, and don’t forget to mention your customer service skills – they’re super important for us!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how you can contribute to our team. Keep it friendly and professional, and don’t hesitate to show off your personality!
Show Off Your Experience: If you've got experience installing smart meters or working in customer service, make sure to showcase that in your application. We love seeing candidates who can demonstrate their hands-on skills and how they’ve made a difference in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re keen to be part of the M Group Energy family!
How to prepare for a job interview at M Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge about smart meters and the specific qualifications required for the role, like CCN1 or CMA1. Being able to discuss your experience with installations and troubleshooting will show that you're not just a good fit, but also passionate about the work.
✨Customer Service is Key
Since this role involves interacting with customers, be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will resonate well with the company's focus on client and customer centricity.
✨Safety First
With health and safety at the heart of everything they do, it’s crucial to demonstrate your understanding of safety protocols. Be ready to discuss how you prioritise safety in your work and any relevant training you've completed that supports this.
✨Show Your Team Spirit
This role isn’t just about working alone; teamwork is essential. Share experiences where you collaborated with others or contributed to a team goal. Highlighting your ability to work well with colleagues will align with their value of being 'together and as one team'.