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- Tasks: Shape the learning journey of Data Collectors through engaging training and hands-on coaching.
- Company: Join M Group, a leader in essential energy infrastructure services.
- Benefits: Enjoy a range of perks including flexible working, discounts, and enhanced leave options.
- Why this job: Make a real impact by empowering others and ensuring safety in the energy sector.
- Qualifications: Experience in data collection and a passion for training and mentorship.
- Other info: Be part of a diverse team that values growth, inclusion, and community.
The predicted salary is between 36000 - 60000 £ per year.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, you’ll join the leading provider of metering services and data collection in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters. Our meter engineers install, maintain and manage meters to ensure customers are billed correctly and energy usage patterns are monitored. We leverage our industry expertise and data insight capabilities to create solutions that fit the needs of our customers.
What will you be doing? As a Training & Compliance Coach, you’ll play a vital role in shaping the learning and development journey of our Data Collectors across London and South East of England. You’ll deliver mandatory, safety, compliance, and operational training in a dynamic and engaging way, ensuring our teams have the skills and confidence to succeed. You’ll work closely with Operations and Field Managers, providing side-by-side coaching, facilitating upskilling sessions, and conducting in-person compliance audits. Your role is key to maintaining high standards of safety, accuracy, and customer service while fostering a culture of continuous improvement.
- Onboard & Empower: Get new hires ready to succeed safe, confident, and productive.
- Audit & Improve: Complete compliance checks and fix issues fast.
- Coach in the Field: Deliver hands-on support and tailored development plans.
- Train & Engage: Run workshops, toolbox talks, and create practical learning materials.
- Drive E-Learning: Keep mandatory training on track and escalate when needed.
- Manage Records: Maintain accurate, audit-ready training data.
- Mentor Mentors: Guide Field Mentors to deliver consistent, high-quality coaching.
- Stay Connected: Share updates and insights at team briefings.
- Report Progress: Provide clear performance updates to your Operations Manager.
What you’ll bring:
- Hands-on Data Collection: Practical, on-site experience in data collection within the energy sector, with a strong understanding of field operations.
- Training that sticks: Ability to design and deliver training that’s practical, engaging, and memorable.
- Compliance know-how: Experience in carrying out audits and spotting discrepancies.
- Mentorship mindset: Experience in supporting and developing others.
- Operational savvy: Understanding of metering processes, safety protocols, and driving performance improvements.
- Data confidence: Comfortable managing systems, schedules, and keeping records accurate and audit-ready.
Desirable but not deal breakers:
- Familiarity with SHEQ standards and compliance frameworks.
- Experience managing e-learning platforms and tracking completion.
- Strong stakeholder skills working with Operations Managers, Field Managers, and central teams.
What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme.
- Online GP service, 24 hours a day, 365 days a year.
- Employee assistance programme.
- My Rewards portal, access to thousands of retail discounts.
- Life assurance.
- Cycle to work, salary finance and give as you earn schemes.
- Enhanced maternity, paternity leave and adoption leave.
- Reward and recognition scheme.
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations and ways of working align with ours.
We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together and as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life. Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to third-party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Training & Compliance Coach employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training & Compliance Coach
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot. Use examples from your past experiences that highlight your skills and how they relate to the role.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and keen to learn more about the role and the company. Ask about their training programmes or how they support employee development – it’s right up your alley!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can make a big difference. Reiterate your interest in the position and mention something specific from the interview to remind them of your conversation.
We think you need these skills to ace Training & Compliance Coach
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in training and compliance. We want to see how your skills align with the role of a Training & Compliance Coach, so don’t hold back on showcasing your hands-on data collection experience!
Show Your Passion for Learning: In your application, let us know how you’ve helped others grow and succeed in their roles. We’re all about fostering a culture of continuous improvement, so share any examples of how you’ve designed engaging training sessions or workshops that made a difference.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and qualifications. Remember, we appreciate clarity just as much as creativity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets into the right hands. Plus, it shows us you’re keen on joining our team at M Group and ready to contribute to our mission of delivering essential infrastructure services.
How to prepare for a job interview at M Group
✨Know Your Stuff
Before the interview, brush up on your knowledge of data collection processes and compliance standards in the energy sector. Familiarise yourself with M Group's services and values, as this will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully trained or mentored others in the past. Think about specific situations where your coaching made a difference, especially in safety and compliance. This will demonstrate your ability to empower new hires and maintain high standards.
✨Engage with Questions
Come prepared with thoughtful questions about the role and the team dynamics. Ask about their training methods or how they foster a culture of continuous improvement. This shows you're not just interested in the job, but also in how you can contribute to their success.
✨Be Yourself
M Group values a friendly and respectful environment, so let your personality shine through. Be authentic in your responses and share your passion for training and compliance. This will help you connect with the interviewers and show that you’re a great fit for their team.
