At a Glance
- Tasks: Join our Metering team to install and maintain smart meters while providing top-notch customer service.
- Company: M Group Energy, a leading provider of metering services in the UK energy sector.
- Benefits: Competitive salary, bonuses, health care, and extensive training opportunities.
- Other info: 87% of our field managers started as engineers; endless opportunities for growth await!
- Why this job: Make a real difference in people's lives while enjoying a fun and supportive work environment.
- Qualifications: Valid UK driving licence and experience in installing gas and electric smart meters.
The predicted salary is between 39033 - 40117 € per year.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, you’ll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters.
What will you be doing? As an engineer, you will form part of our Metering team that provides a wide range of services from Smart installations, investigating non-communicating smart meters, and emergency and maintenance appointments. Customer service is our top priority. You'll make sure that all jobs are completed on time and our customers are provided in-depth explanations of the benefits and safe usage of their new meter. You’ll also be responding to emergencies, restoring power or gas when customers need it the most. You’ll also be provided with continuous training to maintain and develop your skills.
What you’ll bring:
- Valid UK driving licence (held for 1 year with less than 6 points)
- CCN1 / CMA1 / CMA3, or NVQ Level 2 in Smart Metering Dual Fuel
- Experience installing gas and electric smart meters
- Previous MOCOPA experience
What’s in it for you?
- Salary: Dual Fuel - £39,033; Dual Fuel (3 phase/CT) - £40,117
- £2k attendance and safety bonus per annum for full-time roles
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Regular overtime paid at time and a half and double time on Sundays
- Company van/vehicle and fuel card for business use
- Private health care and health care cash plan
- Recommend a friend - get rewarded for introducing people to us!
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations and ways of working align with ours.
Dual Fuel Smart Meter Engineer in Torrington employer: M Group
M Group Energy is an exceptional employer that prioritises employee growth and development, offering a friendly and respectful work culture where safety and customer service are paramount. With a strong focus on internal promotions—87% of our field management team have advanced from within—employees enjoy numerous benefits including competitive salaries, generous bonuses, and comprehensive health care options, all while contributing to essential infrastructure services in a dynamic and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Dual Fuel Smart Meter Engineer in Torrington
✨Tip Number 1
Get to know the company! Research M Group Energy and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and technical skills. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Dual Fuel Smart Meter Engineer in Torrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Dual Fuel Smart Meter Engineer role. Highlight any relevant qualifications like CCN1 or CMA1, and don’t forget to mention your customer service experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with M Group Energy and how your background makes you a great fit for the team. Keep it friendly and professional!
Show Off Your Personality:We love a bit of personality! Don’t be afraid to let your character shine through in your application. We’re looking for someone who can connect with customers and work well in a team, so show us what makes you unique.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at M Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge about smart meters, especially gas and electric installations. Familiarise yourself with the specific qualifications mentioned in the job description, like CCN1, CMA1, and CMA3. This will show that you're serious about the role and ready to hit the ground running.
✨Customer Service is Key
Since customer service is a top priority for the company, prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to help someone or resolved a tricky situation. This will demonstrate your ability to connect with clients and provide excellent service.
✨Safety First
With health and safety at the heart of everything they do, be ready to discuss your understanding of safety protocols in the field. You might want to mention any relevant training or experiences that highlight your commitment to maintaining a safe working environment.
✨Show Your Enthusiasm
Let your passion for the role shine through during the interview. Talk about why you’re excited about working in the energy sector and how you can contribute to the team. A positive attitude can go a long way in making a great impression!
