At a Glance
- Tasks: Lead a team of network engineers and oversee technical operations in a dynamic environment.
- Company: Join M Group Telecom, a leader in enhancing telecom networks for a tech-enabled future.
- Benefits: Enjoy competitive pay, flexible working, health plans, and generous leave policies.
- Other info: Be part of a diverse team that values inclusion and offers excellent career development.
- Why this job: Make a real impact in essential infrastructure services while growing your career.
- Qualifications: Experience in engineering leadership, especially in Cisco environments, is preferred.
The predicted salary is between 45000 - 55000 £ per year.
About The Role
Please make sure you read the following details carefully before making any applications. Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks - We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.
What will you be doing?
- Oversee engineer bookings, resource allocation, and scheduling
- Conduct and lead business continuity reviews and tests for operational resilience
- Oversee and support the AILS (Acceptance In to Live Service) process
- Host, lead, and oversee technical bridges with customers to resolve faults, including out-of-hours support
- Lead a team of network engineers in a 24x7x365 technical network environment providing supervision
What you’ll bring?
- Proven engineering or operational team leadership experience - ideally in a Cisco environment
- Strong organisational and multitasking skills
- Understanding of fault ticketing systems and service operations
- Advanced Microsoft 365 proficiency, especially Outlook and Forms
- Calm under pressure; adept at leading incident resolution in customer settings
- ITIL or service management framework experience (advantageous)
- Understanding of Cisco networks or similar networking qualification
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend get rewarded for introducing people to us!
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together and as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life.
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Technical Team Leader - Networks employer: M Group
M Group Telecom is an exceptional employer that prioritises employee growth and development in a friendly, fun, and respectful environment. With a strong commitment to safety and client-centric services, we offer a comprehensive benefits package including a matched pension scheme, health care cash plan, and generous leave policies. Our inclusive culture fosters collaboration and innovation, making it an exciting time to join our team as we lead the way in enhancing telecom networks.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Team Leader - Networks
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those already working at M Group Telecom. A friendly chat can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for your interviews by brushing up on your technical knowledge, especially around Cisco networks. We want to see how you can lead a team and handle incidents under pressure, so think of examples from your past experiences.
✨Tip Number 3
Show us your organisational skills! Be ready to discuss how you manage resources and scheduling in a fast-paced environment. We love candidates who can juggle multiple tasks while keeping everything running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of our team at M Group Telecom.
We think you need these skills to ace Technical Team Leader - Networks
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Technical Team Leader - Networks. Tailor your application to highlight how your skills and experience match our needs.
Showcase Your Leadership Skills:Since this role involves leading a team of network engineers, it's crucial to demonstrate your leadership experience. Share specific examples of how you've successfully managed teams or projects in the past, especially in a Cisco environment.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make your skills and experiences stand out. We appreciate straightforward communication, so avoid jargon unless it's relevant to the role.
Apply Through Our Website:We encourage you to apply directly through our website. This ensures that your application gets to the right people quickly. Plus, it shows us that you're genuinely interested in joining our team at M Group Telecom!
How to prepare for a job interview at M Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Cisco networks and fault ticketing systems. Be ready to discuss your previous experiences leading teams in a technical environment, as this will show your capability to oversee engineer bookings and resource allocation.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams under pressure, especially during incident resolutions. Highlight your calmness and organisational skills, as these are crucial for managing a 24x7x365 technical network environment.
✨Understand the Company Culture
Familiarise yourself with M Group Telecom's values and culture. They value responsibility, openness, teamwork, and ambition. Think about how your personal values align with theirs and be ready to share your thoughts during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about their approach to business continuity reviews or how they support team development. This shows your genuine interest and helps you assess if it's the right fit for you.
