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For Companies At a Glance
- Tasks: Lead teams to deliver safe and compliant infrastructure services while ensuring customer satisfaction.
- Company: Join a top UK company dedicated to essential infrastructure and community support.
- Benefits: Enjoy a competitive salary, pension scheme, private healthcare, and generous leave.
- Other info: Be part of a diverse team that values inclusion and personal development.
- Why this job: Make a real impact on communities by ensuring safe drinking water for future generations.
- Qualifications: Proven leadership experience in operational environments with strong people-management skills.
The predicted salary is between 40000 - 50000 £ per year.
About The Role
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our clean water team that safeguards the quality, reliability, and performance of drinking water across our region. We work across complex network systems, enhancing, maintaining, installing, and repairing infrastructure from pipes to water meters, to ensure consistently high-water quality. Through proactive network management and resilient engineering, we help ensure communities have safe, dependable water supplies every day.
What will you be doing?
As the Senior Supervisor you'll be accountable for the safe, productive, compliant and profitable delivery of work within your area. You'll act as the Senior safety leader within the area and ensure all work is delivered in line with SHE policies, method statements and risk assessments. We'll need you to handle the daily FYLD usage and quality submissions, correct and timely CAT downloads as well as safety briefings, toolbox talks and site audits. You'll be responsible for customer satisfaction across the area making sure work is delivered right first time, on time, and with professional site behaviours. You'll proactively manage complaints, escalations and repeat issues along with engaging with customers and stakeholders when required, maintaining trust and credibility. We'll need you to ensure Supervisors plan effectively and deliver against plan spending time on site, observing work and coaching Supervisors in real time making sure full compliance with Streetworks permits notices and conditions.
What you’ll bring
- Proven experience leading multiple teams in an operational environment.
- Strong understanding of SHE, Streetworks and operational compliance.
- Commercial awareness with the ability to interpret performance data.
- Confident coach and mentor with strong people-management skills.
- Comfortable holding difficult conversations and driving accountability.
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include:
- Contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Company car and fuel card with a range of EV and hybrid vehicles to choose from
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Private Healthcare - single cover
- 25 days annual leave plus bank holidays
- Discretionary bonus scheme
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Senior Supervisor in Swansea employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Supervisor in Swansea
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their projects and challenges, especially in clean water management. This will help you show how you can contribute to their mission.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your leadership skills and safety awareness.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior Supervisor in Swansea
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operational environments, especially around SHE and Streetworks compliance. We want to see how your skills align with the Senior Supervisor role!
Showcase Your Leadership Skills: As a Senior Supervisor, you'll be leading teams, so don’t forget to mention your people-management skills and any coaching or mentoring experiences. We love seeing examples of how you've driven accountability and handled tough conversations.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and qualifications. We appreciate clarity and professionalism!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at M Group
✨Know Your Stuff
Make sure you understand the key responsibilities of a Senior Supervisor in the clean water team. Brush up on SHE policies, Streetworks compliance, and operational management. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you had to coach or mentor others, handle difficult conversations, or drive accountability. This is your chance to demonstrate your people-management skills and how you can contribute to a positive work environment.
✨Engage with the Company Values
Familiarise yourself with the company's values and culture. Be ready to discuss how your personal values align with theirs, especially around responsibility, teamwork, and ambition. Showing that you fit into their culture can set you apart from other candidates.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to customer satisfaction or how they support employee development. It shows you're genuinely interested in the role and the company, and it gives you a chance to assess if it's the right fit for you.