At a Glance
- Tasks: Join our Metering team to install and maintain smart meters while providing top-notch customer service.
- Company: M Group Energy, a leading provider of metering services in the UK energy sector.
- Benefits: Competitive salary, bonuses, health care, and extensive training opportunities.
- Other info: 87% of our field managers started as engineers; endless opportunities for growth await!
- Why this job: Make a real difference in people's lives while enjoying a fun and supportive work environment.
- Qualifications: Valid UK driving licence and experience in installing gas and electric smart meters preferred.
The predicted salary is between 39033 - 40117 £ per year.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, you’ll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters.
What will you be doing? As an engineer, you will form part of our Metering team that provides a wide range of services from Smart installations, investigating non-communicating smart meters, and emergency and maintenance appointments. Customer service is our top priority. You'll make sure that all jobs are completed on time and our customers are provided in-depth explanations of the benefits and safe usage of their new meter. You’ll also be responding to emergencies, restoring power or gas when customers need it the most. You’ll also be provided with continuous training to maintain and develop your skills.
What you’ll bring:
- Valid UK driving licence (held for 1 year with less than 6 points)
- CCN1 / CMA1 / CMA3, or NVQ Level 2 in Smart Metering Dual Fuel
- Experience installing gas and electric smart meters
- Previous MOCOPA experience (preferred)
What’s in it for you?
- Salary: Dual Fuel - £39,033; Dual Fuel (3 phase/CT) - £40,117
- £2k attendance and safety bonus per annum for full-time roles
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- £2000 per year safety and attendance bonus split payment every 6 months
- On target earnings of up to £50k+
- 30-33 days (including bank holiday) sick pay scheme
- Access to an uncapped additional productivity related bonus
- Regular overtime paid at time and a half and double time on Sundays
- Company van/vehicle and fuel card for business use
- Private health care and health care cash plan
- Standby / Overtime / Call out - Extra earning potential
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations and ways of working align with ours.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Dual Fuel Smart Meter Engineer in Suffolk employer: M Group
M Group Energy is an exceptional employer that prioritises employee growth and development within a friendly and respectful work culture. With a strong focus on safety and customer service, employees enjoy a range of benefits including competitive salaries, generous bonuses, and extensive training opportunities, all while being part of a team that values collaboration and innovation. Located in the heart of the UK energy sector, this role offers the chance to make a meaningful impact on customers' lives while enjoying a fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Dual Fuel Smart Meter Engineer in Suffolk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M Group Energy. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of a Dual Fuel Smart Meter Engineer. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your people skills! Since customer service is a top priority, be ready to share examples of how you've successfully interacted with customers in the past. Highlight your ability to explain complex information clearly and your knack for making people feel at ease.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Dual Fuel Smart Meter Engineer in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Dual Fuel Smart Meter Engineer role. Highlight any relevant qualifications like CCN1 or CMA1, and don’t forget to mention your customer service experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you align with our values at M Group Energy. Share a bit about why you want to join our team and what makes you a great fit.
Show Off Your Skills:In your application, be sure to showcase your technical skills and any previous experience with smart meters. If you've got MOCOPA experience or other relevant qualifications, make them stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining us at M Group Energy!
How to prepare for a job interview at M Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge about smart meters, especially gas and electric installations. Familiarise yourself with the specific qualifications mentioned in the job description, like CCN1, CMA1, and CMA3. This will show that you're serious about the role and ready to hit the ground running.
✨Customer Service is Key
Since customer service is a top priority for the company, prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to help someone or resolved a tricky situation. This will demonstrate your ability to connect with clients and provide excellent service.
✨Safety First
With health and safety at the heart of everything they do, be ready to discuss your understanding of safety protocols in the field. You might want to mention any relevant training or experiences that highlight your commitment to maintaining a safe working environment.
✨Show Your Enthusiasm
Let your passion for the role shine through during the interview. Talk about why you want to work in the energy sector and how you can contribute to the team. A positive attitude and genuine interest in the company's mission will make you stand out as a candidate who is eager to grow and develop within the organisation.
