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For Companies At a Glance
- Tasks: Handle public enquiries and support communication projects to enhance community engagement.
- Company: Join M Group Highways, the UK's leading highway maintenance contractor.
- Benefits: Opportunities for growth, a friendly environment, and a focus on safety.
- Other info: Be part of a team that values innovation and social responsibility.
- Why this job: Make a real impact on communities while developing your communication skills.
- Qualifications: Strong communication skills and a passion for community engagement.
The predicted salary is between 25000 - 32000 £ per year.
About The Role
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Highways, we’re supporting the safe transportation and movement of people across the UK. We don’t just build roads and bridges - we’re building a better future, creating lasting social value that gives back to the communities in which we work. You’ll be joining our Highways maintenance team, as the UK’s number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes.
What will you be doing?
- Handle public and stakeholder enquiries and complaints in line with Suffolk County Council’s policy.
- Support the Communications Manager with social value, communication projects, and internal/external campaigns.
- Monitor customer feedback to identify trends and drive improvements.
- Assist operational teams with effective communication of work programmes.
Communications Assistant in Suffolk employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Assistant in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Communications Assistant role.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. We want you to show genuine interest in M Group Highways and how you can contribute to their mission of building a better future. Tailor your answers to reflect their values and goals!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. We suggest focusing on how you can handle public and stakeholder enquiries effectively, as this is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to thrive in a friendly and respectful environment like ours.
We think you need these skills to ace Communications Assistant in Suffolk
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Communications Assistant role. Highlight your relevant experience and skills that align with the job description, especially in handling public enquiries and supporting communication projects.
Showcase Your Communication Skills: Since this role is all about communication, don’t hold back! Use clear and concise language in your application. Demonstrate your ability to convey information effectively, as this will be key in your day-to-day tasks.
Research the Company: Take some time to learn about M Group Highways and their mission. Mentioning specific projects or values in your application can show us that you’re genuinely interested and a good fit for our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us keep track of your application. Plus, it’s super easy!
How to prepare for a job interview at M Group
✨Know Your Stuff
Make sure you understand the role of a Communications Assistant and the specific responsibilities it entails. Familiarise yourself with M Group Highways' projects and values, especially their focus on safety and community impact. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
Since this role revolves around handling public and stakeholder enquiries, be ready to demonstrate your communication skills. Prepare examples of how you've effectively managed similar situations in the past, whether through written or verbal communication.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like a difficult stakeholder complaint or a communication project. Think through potential scenarios beforehand and outline your thought process, showing your problem-solving abilities and customer-centric approach.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, ongoing projects, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.