Smart Meter Dual Fuel Installer
Smart Meter Dual Fuel Installer

Smart Meter Dual Fuel Installer

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Install and maintain smart meters while providing excellent customer service.
  • Company: Join M Group Energy, a leader in UK energy solutions and metering services.
  • Benefits: Enjoy flexible work, bonuses, discounts, and a supportive environment with career growth.
  • Why this job: Make a difference in customers' lives while developing your skills in a fun team.
  • Qualifications: Valid UK driving licence and experience in smart meter installation required.
  • Other info: Opportunities for progression and regular training; 83% of managers started as technicians.

The predicted salary is between 30000 - 42000 £ per year.

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, you’ll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.

As an engineer, you’ll be responding to emergency and maintenance appointments, ensuring customers' Smart Meters are working correctly. Customer service is our top priority. You’ll make sure that all jobs are completed on time and our customers are explained the benefits and safe usage of their new smart meter. As part of your day, you’ll be completing the installation and removal of smart meters (SMETS2) in our customers' homes, doing around 5 jobs per day. There’s an uncapped bonus for any extra jobs you complete too. You’ll be travelling around your area using your tablet to see your jobs for the day, with access to your schedule up to 2 weeks in advance. You’ll also be provided with continuous training to maintain and develop your skills.

You’ll have health and safety at the heart of everything you do! Your onboarding journey will ensure you are prepped and ready to be an ambassador for health and safety. You’ll be on weekly meetings, catch ups and our field managers are always there to offer a helping hand or assistance. No day is the same, and you’ll be given endless opportunities to shine.

What you’ll bring:

  • Valid UK driving licence - You must have held your licence for 1 year and have less than 6 points.
  • CCN1 / CMA1 / CMA3 all with MET1, or hold an NVQ Level 2 in Smart Metering Dual Fuel.
  • Experience installing gas and electric smart meters.
  • Previous MOCOPA experience to a multi rate level.

Bonus qualifications:

  • REGT1, 3 phase
  • Ideally registered on the EUSR portal

What’s in it for you?

  • Matched or contributory pension scheme
  • Online GP service, 24 hours a day, 365 days a year
  • Employee assistance programme
  • My Rewards portal, access to thousands of retail discounts
  • Life assurance
  • Cycle to work, salary finance and give as you earn schemes
  • Enhanced maternity, paternity leave and adoption leave
  • Reward and recognition scheme
  • £1000 Safety Bonus per year, paid at 6-month intervals
  • £1000 Attendance Bonus per year, paid at 6-month intervals
  • Access to an uncapped additional productivity related bonus
  • Regular overtime paid at time and a half and double time on Sundays
  • Company van/vehicle and fuel card for business use
  • Private health care and health care cash plan
  • Discretionary bonus scheme
  • Recommend a friend – get rewarded for introducing people to us!
  • Standby / Overtime / Call out
  • 22 days plus bank holiday, rising to 25 days with service

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together and as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life.

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

Smart Meter Dual Fuel Installer employer: M Group

At M Group Energy, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises safety, customer service, and employee development. With a strong focus on career progression—evidenced by our high internal promotion rates—and a comprehensive benefits package including bonuses, health care, and flexible working arrangements, we create an environment where you can thrive both personally and professionally. Join us in delivering essential energy services while enjoying the support of a collaborative team dedicated to making a positive impact in the community.
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Contact Detail:

M Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Smart Meter Dual Fuel Installer

✨Tip Number 1

Familiarise yourself with the latest smart meter technologies and regulations. Being knowledgeable about SMETS2 meters and their benefits will help you stand out during interviews, as it shows your commitment to the role and understanding of the industry.

✨Tip Number 2

Highlight your customer service skills in conversations with recruiters. Since this role involves interacting with customers daily, demonstrating your ability to communicate effectively and provide excellent service will be crucial in landing the job.

✨Tip Number 3

Network with current employees or professionals in the metering field. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be beneficial during your application process.

✨Tip Number 4

Prepare for potential technical questions related to gas and electric smart meter installations. Brush up on your practical knowledge and be ready to discuss your previous experiences, as this will demonstrate your expertise and readiness for the role.

We think you need these skills to ace Smart Meter Dual Fuel Installer

Smart Meter Installation
Customer Service Skills
Health and Safety Awareness
Technical Knowledge of Gas and Electric Systems
Problem-Solving Skills
Time Management
Communication Skills
Driving Skills with Valid UK Licence
Experience with Smart Metering Standards (SMETS2)
Ability to Work Independently
Adaptability to Changing Schedules
Basic IT Skills for Tablet Usage
Team Collaboration
Attention to Detail

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Smart Meter Dual Fuel Installer position. Tailor your application to highlight relevant experience and skills that align with the role.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in installing gas and electric smart meters. Mention specific qualifications like CCN1, CMA1, CMA3, and MET1, as well as any customer service experience that showcases your ability to interact positively with clients.

Showcase Your Skills: Make sure to include any additional skills or qualifications that could set you apart, such as REGT1 or 3-phase qualifications. If you have MOCOPA experience, be sure to mention it, as this is a valuable asset for the role.

Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Discuss why you want to work for M Group Energy and how you can contribute to their mission of delivering essential infrastructure services.

How to prepare for a job interview at M Group

✨Know Your Technical Skills

Make sure you can confidently discuss your experience with installing gas and electric smart meters. Be prepared to explain any relevant qualifications, such as CCN1, CMA1, or NVQ Level 2 in Smart Metering Dual Fuel.

✨Emphasise Customer Service

Since customer service is a top priority for the company, be ready to share examples of how you've successfully interacted with customers in previous roles. Highlight your ability to explain technical concepts in a friendly and approachable manner.

✨Demonstrate Safety Awareness

Safety is at the heart of this role, so be prepared to discuss your understanding of health and safety protocols. Share any experiences where you prioritised safety in your work environment.

✨Show Enthusiasm for Growth

The company values personal development, so express your eagerness to learn and grow within the role. Mention any specific training or skills you are interested in pursuing to enhance your career.

Smart Meter Dual Fuel Installer
M Group
M
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