At a Glance
- Tasks: Join our Metering team to install and maintain smart meters while providing top-notch customer service.
- Company: M Group Energy delivers essential energy services across the UK, focusing on innovation and sustainability.
- Benefits: Enjoy flexible working, a generous pension scheme, health perks, and bonuses up to £50k+!
- Other info: 87% of our field managers started as engineers; we value your growth and development!
- Why this job: Be part of a supportive team with endless growth opportunities and a fun, respectful work culture.
- Qualifications: Valid UK driving licence and experience in smart meter installation preferred; training provided.
The predicted salary is between 36000 - 60000 £ per year.
Where will you be working?
At M Group Energy, were enabling the energy essential to support our lives.
We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.
This role will be within ourMetering team , youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Want to come and be a part of it?
We are recruiting in postcodes;DE, RG, SE
What will you be doing?
As an engineer, you will form part of our Metering team that provides a wide range of services from Smart installations, Investigating non-communicating smart meters and , emergency and maintenance appointments on behalf of OVO, EDF and our expanding client portfolio . Do you enjoy working on your own, chatting to customers and meeting new people?
Customer service is our top priority. You'll make sure that all jobs are completed on time and our customers are provided In-depth explanations of the benefits and safe usage of their new meter. Youll also be responding to emergencies, restoring power or gas when customers need it the most. Do you like meeting new people, and helping make a difference to their lives?
You'll also be provided with continuous training to maintain and develop your skills. Do you want to know a fun fact? 87% of our field management team have been internally promoted. Are you looking for longevity in your career? You can have it with M Group Energy.
You'll have health and safety at the heart of everything you do! Do you want extra training to make sure your knowledge is up to scratch and enhance your skills in the industry? Your onboarding journey will make sure you are prepped and ready to be an ambassador for health and safety!
Worried the role could be lonely? You'll be on weekly meetings, catch ups and our field managers and support functions are always there to come out and offer a helping hand or assistance. No day is the same, and you'll be given endless opportunities to shine.
What youll bring
- Valid UK driving licence
- You must have held your licence for 1 year and have less than 6 points.
- Do you have a CCN1 / CMA1 / CMA3, or hold an NVQ Level 2 in Smart Metering Dual Fuel? Are you experienced installing gas and electric smart meters?
- Have you got previous MOCOPA experience?
- REGT1, 3 phase, CT
Salary:
- Dual Fuel - £39,033
- Dual Fuel (3 phase/CT) - £40,117
- Dual Fuel - £42,285(if based inside the M25*)
- Dual Fuel (3 phase/CT) - £43,370(if based inside the M25*)
- £2k attendance and safety bonus per annum for full time roles
We offer a range of benefits designed to support your life in and out of work, some of which include;
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- On target earnings of up to £50k+
- 30-33 days (including
Smart Meter Dual Fuel Engineer in Birmingham employer: M Group
M Group Energy is an exceptional employer that prioritises employee growth and development, offering extensive training opportunities and a supportive work culture. With a strong focus on safety and customer service, employees enjoy a friendly environment where teamwork thrives, alongside competitive benefits such as a generous pension scheme, health care options, and performance-related bonuses. Join us in making a meaningful impact in the energy sector while enjoying a fulfilling career with ample opportunities for advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Smart Meter Dual Fuel Engineer in Birmingham
✨Tip Number 1
Familiarise yourself with the latest technologies in smart metering. Understanding the specifics of smart installations and troubleshooting non-communicating meters will give you an edge during interviews, as it shows your commitment to staying updated in the field.
✨Tip Number 2
Highlight your customer service skills. Since this role involves interacting with customers and explaining technical details, showcasing your ability to communicate effectively and empathetically can set you apart from other candidates.
✨Tip Number 3
Network with current employees or professionals in the metering industry. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare for situational questions related to health and safety. Given that safety is a top priority in this role, being ready to discuss how you would handle various scenarios can demonstrate your alignment with the company's values.
We think you need these skills to ace Smart Meter Dual Fuel Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in smart metering and customer service. Emphasise any qualifications like CCN1, CMA1, or NVQ Level 2 in Smart Metering Dual Fuel.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention specific experiences where you provided excellent customer service or worked independently, as these are key aspects of the job.
Highlight Safety Awareness:Since health and safety is a priority, include examples of how you've adhered to safety protocols in previous roles. This will demonstrate your commitment to maintaining a safe working environment.
Show Enthusiasm for Development:Express your eagerness for continuous training and development in your application. Mention any past experiences where you sought out additional training or took on new challenges to enhance your skills.
How to prepare for a job interview at M Group
✨Know Your Technical Stuff
As a Smart Meter Dual Fuel Engineer, it's crucial to be well-versed in the technical aspects of smart meters. Brush up on your knowledge of CCN1, CMA1, and CMA3 qualifications, as well as any relevant experience you have with MOCOPA. Be prepared to discuss specific scenarios where you've successfully installed or troubleshot smart meters.
✨Emphasise Customer Service Skills
Customer service is a top priority for this role. Think of examples from your past experiences where you've gone above and beyond to assist customers. Highlight your ability to communicate complex information clearly and your knack for making customers feel comfortable and informed about their new meters.
✨Show Your Commitment to Safety
Safety is at the heart of everything you'll do in this role. Be ready to discuss how you prioritise safety in your work, including any training or certifications you've completed. Mention specific safety protocols you follow and how you ensure compliance during installations and maintenance.
✨Demonstrate Team Spirit
Even though the role involves working independently, teamwork is essential. Share examples of how you've collaborated with colleagues or supported team initiatives in previous jobs. Express your enthusiasm for being part of a supportive team environment and how you can contribute positively to the company culture.
