At a Glance
- Tasks: Install and maintain smart meters while providing top-notch customer service.
- Company: Join M Group Energy, a leader in UK energy solutions and metering services.
- Benefits: Enjoy flexible work, bonuses, discounts, and a supportive environment.
- Why this job: Make a real difference in people's lives while growing your career in a fun team.
- Qualifications: Valid UK driving licence and experience with smart meter installations preferred.
- Other info: Opportunities for progression and continuous training await you!
The predicted salary is between 30000 - 42000 £ per year.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, you’ll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.
What will you be doing? As an engineer, you’ll be responding to emergency and maintenance appointments on behalf of EON, ensuring customers' Smart Meters are working correctly. Customer service is our top priority. You’ll make sure that all jobs are completed on time and our customers are explained the benefits and safe usage of their new smart meter. You’ll be completing the installation and removal of smart meters (SMETS2) in our customers' homes, doing around 5 jobs per day. There’s an uncapped bonus for any extra jobs you complete too. You’ll be travelling around your area using your tablet to see your jobs for the day. You will have access to your schedule up to 2 weeks in advance. You’ll also be provided with continuous training to maintain and develop your skills.
What you’ll bring:
- Valid UK driving licence (held for 1 year with less than 6 points)
- CCN1 / CMA1 / CMA3 all with MET1, or NVQ Level 2 in Smart Metering Dual Fuel
- Experience installing gas and electric smart meters
- Previous MOCOPA experience to a multi-rate level
If you have the below qualifications and skills, great, but you don’t need them to apply:
- Bonus qualifications such as REGT1, 3 phase
- Ideally registered on the EUSR portal
What’s in it for you? We offer a range of benefits designed to support your life in and out of work, including:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers:
- £1000 Safety Bonus per year, paid at 6-month intervals
- £1000 Attendance Bonus per year, paid at 6-month intervals
- Access to an uncapped additional productivity-related bonus
- £1000 added to your salary if 3 phase and/or Medium Pressure qualified
- Regular overtime paid at time and a half and double time on Sundays
- Company van/vehicle and fuel card for business use
- Discretionary bonus scheme
- 22 days plus bank holiday, rising to 25 days with service
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations and ways of working align with ours.
We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together and as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life. Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Smart Meter Dual Fuel Engineer employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Meter Dual Fuel Engineer
✨Tip Number 1
Familiarise yourself with the specific requirements for the Smart Meter Dual Fuel Engineer role. Make sure you understand the importance of customer service in this position, as you'll be interacting with customers regularly. Highlight any previous experience you have in customer-facing roles during your discussions.
✨Tip Number 2
Network with current employees or professionals in the metering industry. This can provide you with insider knowledge about the company culture and expectations. Use platforms like LinkedIn to connect and engage with them, which may also lead to a referral.
✨Tip Number 3
Prepare to discuss your technical skills related to smart meter installation and maintenance. Be ready to share specific examples of your past work, especially if you have experience with SMETS2 meters or MOCOPA. This will demonstrate your competence and readiness for the role.
✨Tip Number 4
Show enthusiasm for continuous learning and development. The role offers ongoing training, so express your eagerness to grow within the company. Mention any relevant certifications or courses you've completed that align with the job requirements.
We think you need these skills to ace Smart Meter Dual Fuel Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in smart metering and customer service. Emphasise any qualifications like CCN1, CMA1, or NVQ Level 2 in Smart Metering Dual Fuel that you possess.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their values, particularly around safety and customer service.
Showcase Your Customer Service Skills: Since customer service is a top priority, provide examples of how you've successfully interacted with customers in previous roles. Highlight your ability to explain technical information clearly.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at M Group
✨Know Your Technical Skills
Make sure you can confidently discuss your experience with installing and maintaining smart meters, especially gas and electric. Be prepared to explain any relevant qualifications like CCN1, CMA1, or NVQ Level 2 in Smart Metering Dual Fuel.
✨Emphasise Customer Service
Since customer service is a top priority for the company, be ready to share examples of how you've successfully interacted with customers in previous roles. Highlight your ability to explain technical information in a friendly and understandable way.
✨Show Your Safety Awareness
Safety is at the heart of this role, so demonstrate your understanding of health and safety protocols. Discuss any training you've received and how you ensure safety in your work environment.
✨Express Your Willingness to Learn
The company values continuous training and development, so express your eagerness to learn and grow within the role. Mention any past experiences where you've taken the initiative to improve your skills or knowledge.