Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install and maintain smart meters while providing top-notch customer service.
- Company: Join M Group Energy, a leader in UK energy solutions and metering services.
- Benefits: Enjoy flexible work, bonuses, discounts, and a supportive environment with continuous training.
- Why this job: Make a real difference in customers' lives while growing your career in a fun team.
- Qualifications: Valid UK driving licence and experience in smart meter installation preferred.
- Other info: Opportunities for progression with 87% of managers promoted from within.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, you’ll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.
What will you be doing? As an engineer, you'll be responding to emergency and maintenance appointments on behalf of EON, ensuring customers' Smart Meters are working correctly. Customer service is our top priority. You’ll make sure that all jobs are completed on time and our customers are explained the benefits and safe usage of their new smart meter. You’ll be completing the installation and removal of smart meters (SMETS2) in our customers' homes, doing around 5 jobs per day. There’s an uncapped bonus for any extra jobs you complete too. You’ll be travelling around your area using your tablet to see your jobs for the day, with access to your schedule up to 2 weeks in advance. Continuous training will be provided to maintain and develop your skills.
What you’ll bring:
- Valid UK driving licence (held for 1 year with less than 6 points)
- CCN1 / CMA1 / CMA3 all with MET1, or NVQ Level 2 in Smart Metering Dual Fuel
- Experience installing gas and electric smart meters
- Previous MOCOPA experience to a multi-rate level
If you have the below qualifications and skills, great, but you don’t need them to apply:
- Bonus qualifications such as REGT1, 3 phase
- Ideally registered on the EUSR portal
What’s in it for you? We offer a range of benefits designed to support your life in and out of work, including:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers:
- £1000 Safety Bonus per year, paid at 6-month intervals
- £1000 Attendance Bonus per year, paid at 6-month intervals
- Access to an uncapped additional productivity-related bonus
- £1000 added to your salary if 3 phase and/or Medium Pressure qualified
- Regular overtime paid at time and a half and double time on Sundays
- Company van/vehicle and fuel card for business use
- Discretionary bonus scheme
- 22 days plus bank holiday, rising to 25 days with service
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations and ways of working align with ours.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Smart Meter Dual Fuel Engineer employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Meter Dual Fuel Engineer
✨Tip Number 1
Familiarise yourself with the latest smart meter technologies and regulations. Being knowledgeable about SMETS2 and any recent updates in the industry will show your commitment and expertise during interviews.
✨Tip Number 2
Network with current employees or professionals in the metering field. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be beneficial for your interview.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since this role prioritises customer interaction, having specific examples ready will demonstrate your ability to connect with clients effectively.
✨Tip Number 4
Show enthusiasm for continuous learning and development. Highlighting your willingness to undergo training and adapt to new technologies will align well with the company's focus on growth and safety.
We think you need these skills to ace Smart Meter Dual Fuel Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in installing and maintaining smart meters. Emphasise any customer service roles you've had, as this position prioritises client interaction.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific qualifications like CCN1, CMA1, or CMA3, and how they relate to the job. Show that you understand the importance of safety and customer satisfaction.
Highlight Relevant Skills: Clearly outline your technical skills related to smart metering, such as MOCOPA experience and any additional qualifications like REGT1 or 3 phase. This will help demonstrate your suitability for the role.
Showcase Your Commitment to Safety: Since health and safety is a core value for the company, include examples of how you've prioritised safety in previous roles. This could be through training, adherence to protocols, or proactive measures taken on the job.
How to prepare for a job interview at M Group
✨Know Your Technical Skills
Make sure you can confidently discuss your experience with installing and maintaining smart meters. Be prepared to explain any relevant qualifications, such as CCN1, CMA1, or NVQ Level 2 in Smart Metering Dual Fuel.
✨Emphasise Customer Service
Since customer service is a top priority for the company, be ready to share examples of how you've successfully interacted with customers in previous roles. Highlight your ability to explain technical concepts in a friendly and approachable manner.
✨Show Enthusiasm for Safety
With health and safety at the heart of the role, demonstrate your commitment to safe working practices. Discuss any previous training or experiences that showcase your understanding of safety protocols in the field.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about opportunities for progression or the training provided for new technologies.
