At a Glance
- Tasks: Lead Cyber Security for customer accounts and manage security reviews and compliance.
- Company: M Group Telecom, a leader in telecom network services.
- Benefits: Pension scheme, online GP service, employee discounts, and generous leave policies.
- Other info: Inclusive culture with opportunities for growth and development.
- Why this job: Join a dynamic team making a real impact in cybersecurity and infrastructure.
- Qualifications: Proven cybersecurity leadership and strong communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
About The Role
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks - We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.
What will you be doing?
As the Customer Account Security Manager, you will act as the primary Security contact across customer accounts. You will work with key suppliers, the customer, and M Group's technical SMEs to deliver the following:
- Act as the main Cyber Security contact for the account, providing updates, governance reports, and actionable insights to stakeholders.
- Lead Cyber Security, own Security Review meetings, and act as the account security contact.
- Deliver reports on vulnerabilities, risks, and compliance ensuring vetting compliance.
- Support cyber event responses and investigate and report security breaches.
- Manage audit responses across Managed Service Teams; provide governance oversight for CAF, vulnerability management, and PUAM, defining compliance frameworks.
- Work with M Group's Information Security; and coordinate assessments, PEN testing, security reviews, zero-day responses, and monthly reporting.
What you’ll bring?
Essential: Proven cybersecurity leadership in customer-facing roles; strong knowledge of vulnerability management, PEN testing, and risk mitigation; expertise in network security, device management, and governance; familiarity with PUAM/UAM tools and practices; excellent communication, reporting, and stakeholder management.
Desirable: Certifications such as CISSP, CISM, or CEH; knowledge of CAF, ISO 27001, or NIST frameworks.
Soft skills: Strong problem-solving and decision-making; ability to collaborate with technical and non-technical teams; proactive, detail-oriented approach; able to communicate complex information clearly.
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme.
- Online GP service, 24 hours a day, 365 days a year.
- Employee assistance programme.
- My Rewards portal, access to 1000s of retail discounts.
- Life assurance.
- Cycle to work, salary finance and give as you earn schemes.
- Enhanced maternity, paternity leave and adoption leave.
- Reward and recognition scheme.
In addition, this role offers:
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Discretionary bonus scheme.
- 25 days annual leave plus bank holidays.
- Recommend a friend get rewarded for introducing people to us!
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours:
- We’re responsible and go further for our people, clients, communities and the planet.
- We’re open and seek new and better ways of exceeding expectations.
- We’re together and as one team; the whole is greater than the sum of the parts.
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life.
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process.
Customer Account Security Manager in Reading employer: M Group
M Group Telecom is an exceptional employer that prioritises employee growth and development within a friendly and respectful work culture. With a strong focus on safety and client-centric services, employees enjoy a comprehensive benefits package, including a matched pension scheme, health care cash plan, and generous leave policies, all while contributing to the vital infrastructure of our tech-enabled future.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Security Manager in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the cybersecurity field. Attend industry events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of vulnerability management and risk mitigation. Be ready to discuss your past experiences and how they relate to the role of Customer Account Security Manager. Practice common interview questions and think of examples that showcase your skills.
✨Tip Number 3
Showcase your soft skills! Communication is key in this role, so be sure to highlight your ability to collaborate with both technical and non-technical teams. Share stories that demonstrate your problem-solving abilities and how you’ve successfully managed stakeholder relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining M Group Telecom and being part of our mission to deliver essential infrastructure services.
We think you need these skills to ace Customer Account Security Manager in Reading
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Account Security Manager role. Highlight your cybersecurity leadership experience and any relevant certifications, as this will show us you’re a perfect fit for the position.
Showcase Your Soft Skills:Don’t forget to mention your problem-solving abilities and how you collaborate with both technical and non-technical teams. We love seeing candidates who can communicate complex information clearly, so give us some examples!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently, so don’t hesitate!
How to prepare for a job interview at M Group
✨Know Your Cybersecurity Stuff
Make sure you brush up on your knowledge of vulnerability management, PEN testing, and risk mitigation. Be ready to discuss specific examples from your past experiences where you've successfully navigated these areas.
✨Showcase Your Communication Skills
As a Customer Account Security Manager, you'll need to communicate complex information clearly. Prepare to demonstrate how you've effectively communicated with both technical and non-technical teams in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific cybersecurity incidents or challenges. Think through potential scenarios and have a structured approach ready to showcase your problem-solving skills.
✨Align with Company Values
Familiarise yourself with M Group Telecom's values and culture. Be prepared to discuss how your personal values align with theirs, especially around teamwork, responsibility, and ambition. This will show that you're not just a fit for the role, but for the company as a whole.
