At a Glance
- Tasks: Ensure quality standards in water infrastructure projects and support delivery teams.
- Company: Leading firm focused on sustainable water management and environmental performance.
- Benefits: Competitive salary, health care, 25 days leave, and discounts on retail.
- Other info: Opportunities for growth, training, and a supportive work culture.
- Why this job: Join a mission-driven team making a real impact on water quality and sustainability.
- Qualifications: Experience in quality management within construction and strong problem-solving skills.
The predicted salary is between 40000 - 50000 € per year.
Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. This role will be within our water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment.
As our Quality Assurance Manager you will be working on our Thames Water Capital Delivery Contract, delivering projects for our Water and Wastewater Infrastructure Programme. You'll offer operational assistance for planning, assurance and review of all aspects of quality through our processes and procedures and in line with ISO 9001:2015. You'll be reporting directly to the SHEQ Manager providing the support and leadership to ensure the delivery of projects to the highest quality standards. You'll assist the delivery teams at every stage to ensure and enhance compliance with the Business Management System and Client requirements. Implementing, reviewing and approving all quality documentation. Ensuring effective Project Quality Plans, Inspection Test Plans, Key Deliverables and Post Project Reviews are in place to successfully manage works.
Be a key contributor to the business strategy to ensure sustainable performance. Effective communicator with the broader contract and water divisional team.
Experience as a Quality Manager of delivering £multi-million utility projects for Utility Companies or similar including on a Design and Build basis. Quality Management training i.e. BSI Diploma in Quality Management or equivalent is desirable.
Desirable attributes: analytical problem solving, strong interpersonal skills at all levels, proficient in root cause analysis and promote continual improvement. Have you gained experience in quality management and auditing within the construction industry? Do you have a proven track record of maintenance and management of a management system? Can you problem-solve and carry out in-depth root cause analysis for NCR purposes?
Online GP service, 24 hours a day, 365 days a year. Employee assistance programme. My Rewards portal, access to 1000s of retail discounts. Life assurance. Cycle to work, salary finance and give as you earn schemes. Enhanced maternity, paternity leave and adoption leave. Reward and recognition scheme. Company car and fuel card with a range of EV and hybrid vehicles to choose from. Private health care for you and your family. Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme. 25 days annual leave plus bank holidays.
We're one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We're responsible and go further for our people, clients, communities and the planet.
Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Do apply as soon as possible to ensure your application is considered. Some roles require drug and alcohol testing as part of induction and onboarding.
Claims Quality Assurance Officer in Reading employer: M Group
As a Claims Quality Assurance Officer with us, you'll be part of a forward-thinking team dedicated to safeguarding water resources and enhancing environmental performance. Our inclusive work culture prioritises employee growth through industry-recognised training programmes, while our comprehensive benefits package, including private healthcare and a generous leave policy, ensures a rewarding work-life balance. Join us in making a meaningful impact on the future of water infrastructure and enjoy the unique advantage of working within a company that values sustainability and community support.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Quality Assurance Officer in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they align with your skills. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing your experience in quality management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our mission to safeguard water supply and improve environmental performance.
We think you need these skills to ace Claims Quality Assurance Officer in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Claims Quality Assurance Officer role. Highlight any relevant quality management experience, especially in utility projects, to show us you're the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how your background aligns with our mission to safeguard water supply and improve environmental performance.
Showcase Your Problem-Solving Skills:We love candidates who can think on their feet! In your application, mention specific examples where you've successfully tackled challenges in quality management or auditing. This will help us see your analytical problem-solving abilities in action.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at M Group
✨Know Your Quality Standards
Familiarise yourself with ISO 9001:2015 and other relevant quality management standards. Be ready to discuss how you’ve applied these in past roles, especially in utility projects. This shows you understand the importance of compliance and quality assurance.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled quality issues or conducted root cause analysis in previous positions. Highlight specific situations where your analytical skills led to improvements. This will demonstrate your capability to enhance project quality.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since this role involves working with various teams, being able to convey complex information simply is key. Think of examples where your communication made a difference in project outcomes.
✨Align with Company Values
Research the company’s values and culture. Be prepared to discuss how your personal values align with theirs, particularly around sustainability and community impact. This connection can set you apart as a candidate who truly fits the team.
