Operations Manager

Operations Manager

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead aviation infrastructure projects and ensure high performance and safety standards.
  • Company: Join M Group Aviation, a top employer committed to diversity and inclusion.
  • Benefits: Enjoy competitive pay, flexible working, health care, and generous leave policies.
  • Why this job: Make a real impact in aviation while developing your career in a supportive environment.
  • Qualifications: Experience in civil engineering and strong leadership skills required.
  • Other info: Opportunities for growth and industry-recognised training await you.

The predicted salary is between 43200 - 72000 £ per year.

About The Role

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

M Group Aviation. You’ll be joining our Aviation team - Our Aviation team works across a wide range of specialist civil, mechanical and electrical engineering works including major international airports, regional airports and RAF airfields. This role is based at London Gatwick Airport.

What will you be doing?

As an Operations Manager, you’ll be responsible for the successful delivery and performance of aviation infrastructure projects and maintenance at London Gatwick Airport. You’ll lead operational teams, manage resources, and ensure that all works are delivered safely, efficiently, and to the highest standards. This role is pivotal in driving operational excellence, maintaining client relationships, and supporting the strategic growth of the business.

This is a Senior level role and key to the successful delivery of civils maintenance and minor work, M&E projects, buildings and civils capital frameworks.

Key Responsibilities

  • Oversee day-to-day operations across multiple aviation infrastructure projects and maintenance
  • Lead and develop site teams, ensuring high performance and adherence to safety and quality standards
  • Collaborate with planning and commercial teams to ensure efficient project delivery
  • Manage labour, materials, and equipment scheduling to meet project timelines
  • Monitor and report on operational performance, identifying areas for improvement
  • Ensure compliance with NEC3/4 contracts, CDM regulations, and SHEQ standard
  • Build and maintain strong relationships with clients, stakeholders, and subcontractors
  • Support the tendering process and early contractor involvement (ECI) where required
  • Drive continuous improvement initiatives across operational processes and delivery models

What You’ll Bring

  • Demonstrable experience in civil engineering and infrastructure operations
  • Proven leadership in managing teams, subcontractors, and multi-site activities
  • Strong commercial awareness and experience with NEC3/4 contracts
  • Excellent planning, coordination, and problem-solving skills
  • Deep understanding of construction methods, safety regulations, and quality standards
  • Strong stakeholder management and communication abilities
  • Experience in operational improvement and business efficiency initiatives
  • Knowledge of CDM roles and SHEQ responsibilities

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include:

  • Matched or contributory pension scheme
  • Online GP service, 24 hours a day, 365 days a year
  • Employee assistance programme
  • My Rewards portal, access to 1000s of retail discounts
  • Life assurance
  • Cycle to work, salary finance and give as you earn schemes
  • Enhanced maternity, paternity leave and adoption leave
  • Reward and recognition scheme

In addition, this role offers:

  • Company car and fuel card with a range of EV and hybrid vehicles to choose from
  • My Car Choice our salary sacrifice EV/ Hybrid car scheme
  • Private health care and health care cash plan for you and your family
  • 25 days annual leave plus bank holidays
  • Recommend a friend - get rewarded for introducing people to us!
  • Holiday purchase scheme
  • Personal Accident Cover

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

  • We’re responsible and go further for our people, clients, communities and the planet
  • We’re open and seek new and better ways of exceeding expectations
  • We’re together and as one team; the whole is greater than the sum of the parts
  • We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

Operations Manager employer: M Group

M Group Aviation is an exceptional employer that prioritises employee growth and development within a friendly and respectful work environment. Located at London Gatwick Airport, we offer a range of benefits including a matched pension scheme, private healthcare, and generous leave policies, all while fostering a culture of inclusivity and teamwork. Join us to be part of a dynamic team dedicated to delivering essential infrastructure services and making a meaningful impact in the aviation sector.
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Contact Detail:

M Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Network like a pro! Reach out to people in the aviation and infrastructure sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.

✨Tip Number 2

Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work at London Gatwick Airport and how you can contribute to their success.

✨Tip Number 3

Practice your leadership stories! As an Operations Manager, you’ll need to demonstrate your experience in managing teams and projects. Have a few examples ready that highlight your problem-solving skills and ability to drive operational excellence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Operations Manager

Civil Engineering
Infrastructure Operations
Leadership
Team Management
NEC3/4 Contracts
Planning and Coordination
Problem-Solving Skills
Stakeholder Management
Communication Skills
Operational Improvement
Business Efficiency Initiatives
Construction Methods
Safety Regulations
Quality Standards
CDM Regulations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in civil engineering and infrastructure operations, and don’t forget to showcase your leadership skills. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values. Remember, we’re looking for someone who’s ambitious and ready to lead!

Showcase Your Achievements: When filling out your application, be sure to include specific examples of your past successes. Whether it’s improving operational efficiency or managing successful projects, we love to see how you’ve made an impact in previous roles.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our team at M Group Aviation. We can’t wait to hear from you!

How to prepare for a job interview at M Group

✨Know Your Infrastructure Inside Out

Make sure you brush up on the latest trends and technologies in aviation infrastructure. Familiarise yourself with civil engineering principles, safety regulations, and quality standards relevant to the role. This will not only show your expertise but also your genuine interest in the field.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led teams in previous roles. Think about specific challenges you faced and how you motivated your team to achieve operational excellence. Highlight your experience in managing subcontractors and multi-site activities to showcase your leadership capabilities.

✨Showcase Your Problem-Solving Abilities

Be ready to discuss past projects where you identified areas for improvement and implemented solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your actions led to successful outcomes.

✨Build Rapport with Interviewers

Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about the company culture, team dynamics, and future projects. This not only shows your enthusiasm but also helps you assess if the company is the right fit for you.

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