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For Companies At a Glance
- Tasks: Analyse and improve operational processes to enhance efficiency and support net zero initiatives.
- Company: Join M Group Energy, a leader in sustainable energy solutions.
- Benefits: Enjoy 25 days annual leave, flexible working, and a range of employee perks.
- Other info: Be part of a diverse team committed to creating a positive impact.
- Why this job: Make a real impact on the transition to net zero while developing your career.
- Qualifications: Experience in operations improvement and strong stakeholder engagement skills required.
The predicted salary is between 45000 - 55000 £ per year.
About The Role
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role is based at our Bury St Edmunds office.
Home Decarbonisation - We’re working to eliminate fuel poverty, providing end-to-end management in energy efficiency and carbon reduction. Our team works closely with homeowners and local authority partners to provide home energy advice to prepare for Net Zero. As part of our team, you’ll be at the forefront of the transition to net zero, working with not just those around you, but across the Group - sharing learnings to deliver essential infrastructure services for life.
We are a mission-led business focused on the delivery of warmer, healthier and more efficient homes and supporting GB on its journey to net zero. We want our people to feel engaged in the important work the business does and to feel valued for their individual ideas and contribution.
We are proud of the return on investment we deliver for funders of our programmes in terms of reductions in energy bill costs, health outcomes and carbon abatement, and of the ESG impacts, captured in AgilityEcos Impact Report. Our tendering activities include specific social value measures and commitments to clients. Our clients include local authorities, housing associations, energy suppliers and private funders. We engage directly with consumers and provide energy efficiency advice and support, and facilitating whole-house, fabric-first energy efficiency retrofit upgrades.
What will you be doing?
As an Operations Improvement Manager, you will analyse and map current installation and delivery processes, identifying bottlenecks and improvement opportunities that have real operational impact. Working closely with on-site operational teams and systems design and development colleagues, you’ll design and implement practical process improvements, define future (to-be) ways of working, and support teams through the transition. You’ll help embed new tools, systems, and technologies, improve visibility through better tracking and reporting, and ultimately increase throughput, reduce delays, and support leaders in adapting operations to deliver new business opportunities.
What you’ll bring:
- Experience in operations improvement, continuous improvement, or transformation roles
- Background in a delivery-led environment (e.g. construction, retrofit, field service, logistics, manufacturing or similar)
- Proven ability to identify issues and implement practical improvements
- Able to prioritise high impact improvements
- Strong stakeholder engagement and influencing skills
- Degree educated in relevant field
- Lean / Continuous improvement qualifications (Lean Practitioner, Six Sigma Green or Black Belt)
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- 25 days annual leave plus bank holidays
- 2 Paid volunteer days per year
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Operations Improvement Manager employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Improvement Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at M Group Energy. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. Show us how your experience aligns with their mission of delivering essential infrastructure services and supporting the journey to net zero.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. We want to hear about specific situations where you’ve made an impact, especially in operations improvement or transformation roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at M Group Energy.
We think you need these skills to ace Operations Improvement Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Improvement Manager role. Highlight your experience in operations improvement and any relevant qualifications, like Lean or Six Sigma, to show us you're the perfect fit!
Showcase Your Impact: When detailing your past roles, focus on specific examples where you've identified issues and implemented improvements. We love seeing how you've made a real difference in previous positions, so don't hold back!
Engage with Our Values: Familiarise yourself with our company values and reflect them in your application. We want to see how your aspirations align with ours, so let us know how you embody responsibility, openness, teamwork, and ambition.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at M Group
✨Know Your Operations Inside Out
Make sure you understand the current installation and delivery processes in detail. Familiarise yourself with common bottlenecks and improvement opportunities in operations. This will help you speak confidently about how you can contribute to enhancing efficiency.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've engaged and influenced stakeholders in previous roles. Highlight your ability to communicate effectively with different teams, as this is crucial for an Operations Improvement Manager. Think of specific instances where your engagement led to successful outcomes.
✨Demonstrate Continuous Improvement Knowledge
Brush up on Lean and Six Sigma principles, especially if you have qualifications in these areas. Be ready to discuss how you've applied these methodologies in past roles to drive operational improvements. This will show that you're not just familiar with the concepts but can implement them effectively.
✨Align with Company Values
Research M Group Energy's values and think about how your personal values align with theirs. Be prepared to discuss how you embody these values in your work. This will demonstrate that you're not only a fit for the role but also for the company culture.