At a Glance
- Tasks: Support energy theft investigations and utility debt support with scheduling and data management.
- Company: Join M Group, a leader in essential infrastructure services for life.
- Benefits: Enjoy 25 days annual leave, pension schemes, and retail discounts.
- Other info: Great career growth opportunities and a commitment to inclusion.
- Why this job: Make a real impact in a friendly, fun, and respectful environment.
- Qualifications: Strong organisational skills and a desire to learn are essential.
The predicted salary is between 30000 - 40000 £ per year.
Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. At M Group, we're enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.
This role will be within our Seeka Operations Centre as an Operations Coordinator based in either our Oldham or Perth office. You'll join the leading provider of Revenue Protection services in the UK energy retail and distribution sector, providing efficient and flexible services for gas, electricity and water meters.
Based in one of our teams in either Oldham or Perth, the Seeka Operations Centre Operations Coordinator will be supporting all aspects of our Energy Theft Investigation service & Utility Debt Support work streams, providing essential support that includes:
- Booking and planning of appointments
- Scheduling work to our field-based staff
- Completing system updates to reflect the actions taken on our field-based activities
Your day-to-day role will be varied and will include liaising with field engineers, managers, clients and customers to ensure all elements of the services provided by Seeka are done so to the highest of standards, with all required updates following our field activities provided back to our clients in the most timely manner possible.
What you'll bring
- Good organisational and administrative skills
- Good communication skills
- Meticulous approach to ensuring accuracy of data entry
- Time management and planning skills
- Intermediate use of Microsoft Office
- Knowledge of data analysis
- Ability to multitask between different workstreams
Desirable
- Experience of working in a similar role
- Utilities (Electricity & Gas) knowledge
- A desire to learn
- Ability to work well both independently and as a member of a team
- Strong customer service background
What's in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- 25 days annual leave plus bank holidays
- Recommend a friend get rewarded for introducing people to us!
We're one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another:
- We're responsible and go further for our people, clients, communities and the planet
- We're open and seek new and better ways of exceeding expectations
- We're together and as one team; the whole is greater than the sum of the parts
- We're ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Do apply as soon as possible to ensure your application is considered. Some roles require drug and alcohol testing as part of induction and onboarding.
OPERATIONS SUPPORT COORDINATOR (MATERNITY COVER) in Oldham employer: M Group
As a Supervisor in our dynamic team, you'll thrive in a supportive and inclusive work culture that prioritises safety and client satisfaction. We offer robust opportunities for professional growth and development, ensuring that every employee can advance their career while contributing to essential infrastructure services. Join us in a friendly and respectful environment where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land OPERATIONS SUPPORT COORDINATOR (MATERNITY COVER) in Oldham
✨Get Plugged into Local Energy Events
Dive into energy and utilities-specific events in your area, like community workshops or regional renewable energy fairs. These gatherings are perfect for meeting industry insiders and gaining insights that can boost your chances when you chat with M Group.
✨Summer Opportunities Await!
Temporary roles in the energy sector often peak during summer or peak project periods. Keep your eyes open for advertised roles on sites like indeed.co.uk, but also consider reaching out directly to companies like M Group to ask about upcoming opportunities.
✨Show Your Passion for Sustainability
Craft a brief personal statement about why renewable energy matters to you, and be ready to share it in any interviews or conversations. This can help you stand out as someone who genuinely cares about the sector, a quality that can be golden for temporary roles.
✨Utilise Job Boards Specific to Energy
Check out job boards that focus on the energy sector, like Energy Jobline or RenewableEnergyJobs. These platforms are tailored to our industry, and you'll find temporary roles that may not be listed elsewhere, bringing you one step closer to landing that role at M Group.
We think you need these skills to ace OPERATIONS SUPPORT COORDINATOR (MATERNITY COVER) in Oldham
Some tips for your application 🫡
Show Your Energy Sector Know-How:When you're applying for a temporary role in the energy and utilities sector, it’s crucial to showcase any relevant experience or knowledge you have. Highlight specific projects or coursework that demonstrate your understanding of energy systems, sustainability, or utilities management. This way, we can see you’re not just a candidate – you’re someone who knows the territory!
Certifications Matter!:If you've got any certifications related to energy management or renewable energy techniques, be sure to mention them! These are not just nice-to-haves but can really set you apart from other candidates. We’d love to see that commitment to the field reflected in your application. If you’ve got any safety training relevant to utilities, make it known!
Flexibility is Key for Temporary Roles:In your application, emphasise your availability and willingness to adapt to different roles or shifts. Since this is a temporary position, showing that you can hit the ground running and adjust to the needs of the team will make you a more attractive candidate to M Group.
Tailor Your CV to Shine:Ditch the one-size-fits-all CV approach! Tailor your CV specifically for the temporary role at M Group by emphasising skills that align with the job requirements. Be concise, but don’t forget to sprinkle in specific examples related to energy and utilities to make your application stand out. Remember, a well-customised CV speaks volumes!
How to prepare for a job interview at M Group
✨Show Your Passion for Sustainability
In the energy-utilities sector, it's key to highlight your commitment to sustainable practices and innovative solutions. Be ready to share examples of how you've engaged with energy efficiency projects or how you stay updated on industry trends. This shows that you're not just looking for a job, but genuinely care about making an impact.
✨Brush Up on Technical Knowledge
Temporary roles in energy-utilities often require specific technical knowledge related to energy systems, regulations, and emerging technologies. Make sure you’re familiar with tools like energy management software or simulations. You might get asked technical questions on how to optimise energy use or manage resources efficiently.
✨Flexibility is Key
Since this is a temporary position, the interviewer will likely want to know how quickly you can adapt to new environments and teams. Be prepared to discuss previous experiences where you had to learn on the job or take on new responsibilities swiftly. Highlighting your flexibility will show you're a great fit for short-term projects.
✨Demonstrate Your Teamwork Skills
In the energy-utilities sector, collaboration is essential. Come armed with examples that illustrate how well you work within a team — whether it’s during a challenging project or a routine operation. Temporary roles often involve stepping into existing teams, so showcasing your ability to integrate smoothly will set you apart.
