At a Glance
- Tasks: Support energy theft investigations and utility debt services with scheduling and data management.
- Company: Join M Group Energy, a leader in UK energy solutions.
- Benefits: Enjoy 25 days leave, pension schemes, and retail discounts.
- Other info: Diverse workplace with excellent career development opportunities.
- Why this job: Make a real impact in the energy sector while developing your skills.
- Qualifications: Strong organisational skills and a desire to learn are essential.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
At M Group Energy, we are enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.
Where will you be working?
This role will be within our Seeka Operations Centre as an Operations Coordinator based in either our Oldham or Perth office. You will join the leading provider of Revenue Protection services in the UK energy retail and distribution sector, providing efficient and flexible services for gas, electricity and water meters.
What will you be doing?
Based in one of our teams in either Oldham or Perth, the Seeka Operations Centre Operations Coordinator will be supporting all aspects of our Energy Theft Investigation service & Utility Debt Support work streams, providing essential support that includes:
- Booking and planning of appointments
- Scheduling work to our field-based staff
- Completing system updates to reflect the actions taken on our field-based activities
Your day-to-day role will be varied and will include liaising with field engineers, managers, clients and customers to ensure all elements of the services provided by Seeka are done so to the highest of standards, with all required updates following our field activities provided back to our clients in the most timely manner possible.
What you'll bring
Essential:
- Good organisational and administrative skills
- Good communication skills
- Meticulous approach to ensuring accuracy of data entry
- Time management and planning skills
- Intermediate use of Microsoft Office
- Knowledge of data analysis
- Ability to multitask between different workstreams
Desirable:
- Experience of working in a similar role
- Utilities (Electricity & Gas) knowledge
- A desire to learn
- Ability to work well both independently and as a member of a team
- Strong customer service background
Whats in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- 25 days annual leave plus bank holidays
- Recommend a friend get rewarded for introducing people to us!
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Operations Centre Support Coordinator in Oldham employer: M Group
M Group Energy is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and development. With a range of benefits including a matched pension scheme, enhanced leave options, and access to retail discounts, employees are encouraged to thrive both personally and professionally. Located in either Oldham or Perth, the Operations Centre provides a dynamic environment where team collaboration and individual growth are at the forefront, making it an ideal place for those seeking meaningful and rewarding employment in the energy sector.
