At a Glance
- Tasks: Manage and coordinate schedules for technical teams in a fast-paced environment.
- Company: Join M Group Energy, a leader in UK energy services with a focus on innovation.
- Benefits: Enjoy 25 days annual leave, pension schemes, and access to retail discounts.
- Other info: Diverse workplace culture with opportunities for progression and personal development.
- Why this job: Be part of essential infrastructure services while developing your career in a supportive environment.
- Qualifications: Strong decision-making skills and a desire to grow within the organisation.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team. You’ll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.
What will you be doing?
As a Scheduling Coordinator, you’ll monitor, control and manage the schedule and planning of the technical workforce’s day. You’ll be really prepared and work to quick turnarounds. Do you enjoy planning and working to a fast pace? You'll need to be sure of yourself to ensure activities are closed down efficiently. You'll be involved in the Smart Meter installation process on behalf of our clients. Do you enjoy being customer facing? You'll take inbound and outbound calls, speaking to suppliers and customers and deal with emergency calls that require immediate action. Are you happy to raise issues, making sure jobs are completed on time? You'll work with our engineers to ensure they are using their tablets correctly. You'll also be chatting with Meter Workers and Technical Managers if any issues are flagged.
Are you looking for a long term career with progression?
At M Group Energy, we encourage our employees to progress and grow with us to Senior Scheduling team members, managers or move within the company. You'll be based at Cobalt Business Park. You’ll be contracted to work 40 hours over 5 out of 7 days on rotation between 07:30-16:00 and 09:30-18:00.
What you’ll bring:
- Happy to work in an office setting
- Good judgement and able to make good decisions in limited timescales
- Exceptional telephone manner
- Analytical, able to see the best way to prioritise
- Strong problem-solving abilities
- Desire to develop and progress within the organisation
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- 25 days annual leave plus bank holidays
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together and as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life.
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Scheduling Coordinator in North East employer: M Group
M Group Energy is an exceptional employer that prioritises employee growth and development within a friendly and respectful work environment. Located at Cobalt Business Park, we offer a range of benefits including a matched pension scheme, enhanced leave options, and access to retail discounts, all while fostering a culture of inclusivity and teamwork. Join us to be part of a leading provider in the UK energy sector, where your contributions make a real difference and career progression is encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Scheduling Coordinator in North East
✨Tip Number 1
Get to know the company! Research M Group Energy and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be dealing with inbound and outbound calls, make sure you’re comfortable speaking clearly and confidently. Role-play with a friend or family member to get the hang of it.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve successfully tackled challenges. Be ready to share these stories during your interview to demonstrate your analytical abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the M Group Energy family. Don’t wait too long; apply as soon as you can!
We think you need these skills to ace Scheduling Coordinator in North East
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Scheduling Coordinator role. Highlight your planning skills and customer service experience, as these are key to the job. We want to see how you fit into our friendly and fast-paced environment!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and make good decisions under pressure, so don’t hold back on sharing your success stories!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths and suitability for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! This ensures we receive all the necessary information and helps us process your application smoothly. Plus, it shows you're keen to join our team at M Group Energy!
How to prepare for a job interview at M Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Scheduling Coordinator. Familiarise yourself with the Smart Meter installation process and the importance of efficient scheduling. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully solved problems under pressure. The role requires good judgement and quick decision-making, so think of scenarios where you've had to prioritise tasks or manage unexpected issues effectively.
✨Demonstrate Your Customer Service Skills
Since the job involves being customer-facing, practice how you'll communicate with clients and suppliers. Highlight your exceptional telephone manner and any experience you have in handling emergency calls or resolving customer queries. This will show that you can maintain a friendly and professional attitude even in challenging situations.
✨Express Your Desire for Growth
M Group Energy values progression, so be ready to talk about your career aspirations. Share your enthusiasm for developing within the company and how you see yourself growing into roles like Senior Scheduling team member or manager. This will align with their commitment to employee development and show that you're in it for the long haul.
