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For Companies At a Glance
- Tasks: Join our team to install, repair, and maintain essential water infrastructure.
- Company: A leading company in water management with a focus on sustainability.
- Benefits: Enjoy competitive pay, health plans, discounts, and a supportive work environment.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: NVQ level 2 plumbing qualification and excellent customer service skills required.
- Other info: Opportunities for career growth and a fun, inclusive workplace culture.
About The Role
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our Demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers.
What will you be doing?
- You’ll be part of our Metering and Customer Related Department who are responsible for installation/repair and replacements on the Yorkshire Water Network.
- You’ll ensure all related activities/works are undertaken safely, in line with MWS procedures and industry best practice.
- We’ll need you to complete and follow comprehensive and detailed risk assessments and demonstrate an excellent level of customer engagement/service.
- You’ll handle the defect/damage reporting and maintain a clean and safe work site, vehicle and tooling.
- We’ll need you to adhere to any relevant policies and procedures and escalate issues if and when they arise.
What you’ll bring
- Do you have experience in the plumbing industry?
- Do you have a recognised NVQ level 2 plumbing qualification?
- Do you hold a current driving licence? You will need to hold one to be considered for this role.
- Do you have excellent customer service and effective communication skills?
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers:
- Company van/vehicle and fuel card for business use
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Discretionary bonus scheme
- Recommend a friend - get rewarded for introducing people to us!
- Standby / Overtime / Call out
- 21 days plus bank holiday, rising to 25 days with service
- Personal Accident Cover
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Plumber in Normanton employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumber in Normanton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the plumbing industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show up in person! If you can, visit local plumbing companies and introduce yourself. A friendly face can make a lasting impression, and it shows you're genuinely interested in working with them.
✨Tip Number 3
Prepare for interviews by brushing up on your customer service skills. Remember, it's not just about fixing pipes; it's about making sure clients are happy and satisfied with your work.
✨Tip Number 4
Don't forget to check our website for openings! We regularly update our listings, and applying directly through us can give you an edge over other candidates.
We think you need these skills to ace Plumber in Normanton
Some tips for your application 🫡
Show Your Plumbing Skills: Make sure to highlight your plumbing experience and any relevant qualifications, like your NVQ level 2. We want to see how your skills can contribute to our team!
Be Customer-Centric: Since customer service is key in this role, share examples of how you've engaged with clients in the past. We love seeing candidates who can communicate effectively and provide excellent service.
Safety First!: Emphasise your commitment to safety and adherence to procedures. Mention any experience you have with risk assessments or industry best practices, as this is super important for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. We can’t wait to hear from you!
How to prepare for a job interview at M Group
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge before the interview. Be ready to discuss your experience with installations, repairs, and any specific plumbing systems you've worked with. This shows you're not just qualified but also passionate about the trade.
✨Safety First Mindset
Since safety is a top priority in this role, be prepared to talk about how you approach risk assessments and ensure compliance with safety procedures. Share examples of how you've maintained a safe work environment in past roles.
✨Customer Service Skills Matter
This job requires excellent customer engagement, so think of instances where you've gone above and beyond for a client. Highlight your communication skills and how you handle difficult situations with customers to demonstrate your fit for their team.
✨Show Your Team Spirit
The company values teamwork, so be ready to discuss how you collaborate with others. Share experiences where you've worked as part of a team to solve problems or improve processes, showing that you can contribute positively to their culture.
