Network Service Technician

Network Service Technician

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Join our Network Operations Team to maintain and enhance water infrastructure.
  • Company: A leading company dedicated to safeguarding water supply and environmental performance.
  • Benefits: Enjoy a competitive salary, pension scheme, health care cash plan, and generous leave.
  • Other info: Great career growth opportunities and a fun, respectful workplace culture.
  • Why this job: Make a real difference in your community while developing your skills in a supportive environment.
  • Qualifications: No experience needed; just a driving licence and a passion for learning.

The predicted salary is between 30000 - 40000 £ per year.

About The Role

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where you'll be working?

We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment.

What you'll be doing?

You’ll be joining our Network Operations Team as a Water Network Operative, working across both London and the Thames Valley on our Thames Water Lot 3 contract. We'll need you to provide excellent customer service by carrying out operational tasks, resolving customer issues, and completing network valve activities with minimal disruption to water supplies. You’ll be supporting teams with pressure management maintenance and assisting with the installation of assets for new pressure-managed sites along with installing zonal meters and district meters, including carrying out exchanges, while also supporting network upgrade schemes as they arise. You’ll be completing high-consequence valve checks on trunk mains and other high-impact network valves to help maintain network resilience. We'll need you to respond to reactive requests from network colleagues whenever possible, providing support during urgent or unplanned situations as they occur. For this role your base location will be our Hackney depot, however day to day you'll be required to attend various sites within our Thames Water network.

What you'll bring?

  • Do you hold a current driving licence? You will need to hold one to be considered for this role.
  • Have you gained experience in a similar role within the water industry? No experience required, all training will be provided.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include:

  • Contributory pension scheme
  • Online GP service, 24 hours a day, 365 days a year
  • Employee assistance programme
  • My Rewards portal, access to 1000s of retail discounts
  • Life assurance
  • Cycle to work, salary finance and give as you earn schemes
  • Enhanced maternity, paternity leave and adoption leave
  • Reward and recognition scheme
  • Company van/vehicle and fuel card for business use
  • Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
  • Recommend a friend - get rewarded for introducing people to us!
  • 21 days plus bank holiday, rising to 25 days with service
  • Opportunity for overtime
  • Personal accident cover

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together and as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life. Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

Network Service Technician employer: M Group

Join us as a Network Service Technician and be part of a dynamic team dedicated to delivering essential water infrastructure services in a friendly and respectful environment. With a strong focus on employee growth, we offer comprehensive training, a range of benefits including a contributory pension scheme and health care cash plan, and opportunities for overtime, all while working from our Hackney depot and across the Thames Water network. Our commitment to diversity and inclusion ensures that every team member feels valued and empowered to make a difference.

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Contact Details:

M Group Recruitment Team

We think you need these skills to ace Network Service Technician

Customer Service
Operational Task Management
Problem Solving
Pressure Management Maintenance
Asset Installation
Valve Checks
Network Resilience Maintenance