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- Tasks: Join our Metering team as a Smart Metering Support Engineer, visiting properties and maintaining smart meters.
- Company: M Group Energy delivers essential energy services across the UK, focusing on innovation and sustainability.
- Benefits: Enjoy perks like a company van, pension scheme, online GP service, and retail discounts.
- Why this job: Make a real difference in people's lives while working in a fun, supportive environment.
- Qualifications: No technical qualifications needed; just a willingness to learn and provide excellent customer service.
- Other info: Flexible hours, varied tasks, and opportunities for growth await you!
The predicted salary is between 30000 - 42000 £ per year.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team. You’ll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.
What will you be doing? As a Maintenance Engineer, you'll be visiting various properties throughout the day, working on Smart Meters in both homes and businesses. You’ll be using a handheld device to complete your tasks, and once done, you’ll update all the details on your tablet, keeping records for new and existing customers up to date. No need to worry about live electric work—no previous technical qualifications are required! Here’s a glimpse of what you’ll be doing:
- Reconnecting Gas and Electric Smart Meters
- Changing SIM cards, modems, and small gain aerials
- Re-joining smart devices to the network while in contact with energy companies
- Exchanging batteries on gas meters
- Completing site surveys and other support tasks that require a field-based engineer to visit properties
What you’ll bring:
- You will be located in one of these postcode areas: AL, CB, CM, CO, EN, HA, HP, IP, LU, NR, PE, RM, SG, SS, WD
- Good geographical knowledge of your local and surrounding areas is key for this role
- Quick to learn and eager to grasp new tasks and opportunities
- Ability to use hand tools effectively
- Experience with handheld tools is important
- Ability to lift, carry, and climb ladders while ensuring health and safety requirements are met
- Self-motivated and organised, as this is a lone working role
- Dedicated to providing excellent customer service
If you have the below qualifications and skills, great, but you don’t need them to apply:
- Experience in a meter reading role, especially with smart meters, is a plus
- Some electrical knowledge or qualification would be beneficial
What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers:
- Company van/vehicle and fuel card for business use (telematics installed)
- Discretionary bonus scheme
- Recommend a friend – get rewarded for introducing people to us!
- 22 days plus bank holiday
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together and as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life.
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
MDS & Callisto - Smart Metering Support Engineer employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MDS & Callisto - Smart Metering Support Engineer
✨Tip Number 1
Familiarise yourself with the geographical areas mentioned in the job description. Having a good understanding of local routes and properties will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves interacting with customers, being able to showcase your ability to provide excellent service will set you apart from other candidates.
✨Tip Number 3
Get comfortable with using handheld devices and tools. Since you'll be using a tablet and various hand tools daily, showing that you're tech-savvy and can handle these devices efficiently will be a big plus.
✨Tip Number 4
Demonstrate your eagerness to learn. The job requires quick learning and adaptability, so be prepared to discuss examples of how you've successfully picked up new skills or tasks in previous roles.
We think you need these skills to ace MDS & Callisto - Smart Metering Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Smart Metering Support Engineer role. Emphasise any customer service experience, technical skills, or familiarity with smart meters.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of M Group Energy that resonate with you, such as their commitment to safety and customer service.
Highlight Relevant Skills: In your application, clearly outline your geographical knowledge of the specified postcode areas and your ability to use hand tools effectively. These are key requirements for the role.
Showcase Your Learning Ability: Since the role requires quick learning and adaptability, provide examples in your application of how you've successfully learned new tasks or technologies in previous roles.
How to prepare for a job interview at M Group
✨Know Your Stuff
Familiarise yourself with smart metering technology and the specific tasks you'll be performing, such as reconnecting meters and using handheld devices. This will show your enthusiasm and readiness for the role.
✨Demonstrate Customer Service Skills
Since this role involves interacting with customers, be prepared to discuss how you would handle various customer scenarios. Highlight any previous experience where you provided excellent service or resolved issues effectively.
✨Showcase Your Geographical Knowledge
Having good geographical knowledge of the local areas is crucial. Be ready to discuss your familiarity with the postcode regions mentioned in the job description and how it can benefit your work.
✨Emphasise Safety Awareness
Safety is a top priority in this role. Be prepared to talk about your understanding of health and safety practices, especially when working alone or in varied environments. This will demonstrate your commitment to maintaining a safe working environment.
