Head of Quality in Manchester

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.

We are looking for an experienced and influential Head of Quality to lead our organisation-wide Quality Strategy and strengthen our integrated Quality Management System. This role is key to our transition into a mature corporate operating model and will ensure consistent governance, assurance, and compliance across major projects, infrastructure delivery, and controlled environments. Reporting to the Engineering Director, you will provide leadership across a matrix structure and act as the senior authority on quality for internal teams, clients, and regulators.

You’ll lead the development and delivery of our company-wide Quality Strategy, shaping how quality operates across the business. Taking ownership of the Quality Management System, you’ll ensure processes are clear, controlled, and continuously improved. A key part of your role will be helping the business shift from project-led quality practices to a unified corporate framework. You’ll make sure we meet ISO 9001, ISO 19443, ISO 27001 and relevant regulatory requirements, keeping the organisation audit-ready. Driving the roadmap toward nuclear-grade capability, you’ll strengthen our readiness for highly regulated environments. Independent quality oversight will be central, supporting stage-gate reviews and bringing assurance into major project decisions. Expect to champion continuous improvement by using root-cause analysis, CAPA, and performance insights to enhance delivery. You’ll also support and develop the Quality team, building capability for high-integrity environments.

What you’ll bring

You’ll have senior-level quality leadership experience within engineering, infrastructure, energy, utilities, or nuclear sectors. Experience working across matrix organisations and helping improve governance maturity will be important. Strong knowledge of nuclear or high-integrity frameworks ideally including ISO 19443 will be a real advantage. You’ll bring a solid understanding of ISO 27001 and integrated management systems. A degree in Engineering, Quality or a related discipline, along with ISO 9001 Lead Auditor status, is essential. Additional auditor qualifications or chartered status (CQI, CEng) would help strengthen your profile. You’ll be someone who can influence effectively and support cultural and behavioural change across diverse teams. A structured, analytical approach to problem-solving and improvement will help you succeed in this role.

We offer a range of benefits designed to support your life in and out of work, some of which include:

• Company pension scheme
• Death in service benefit
• Opportunity to purchase additional holidays per year (up to 5 days for full time employees)
• My rewards - offering documents on high street and online shopping
• Employee assistance programme
• 25 days annual leave plus bank holidays

In addition this role offers:

• Private health care for you
• 25 days annual leave plus bank holidays
• Recommend a friend - get rewarded for introducing people to us!
• Overtime

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.