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- Tasks: Repair and maintain mobile phones while delivering top-notch customer service.
- Company: Join a leading company supporting essential infrastructure across the UK.
- Benefits: Enjoy competitive pay, flexible hours, and a fully equipped service van.
- Other info: Be part of a supportive team that values diversity and inclusion.
- Why this job: Grow your skills in a dynamic environment with opportunities for career advancement.
- Qualifications: NVQ Level 3 or equivalent; training provided for all skill levels.
The predicted salary is between 30000 - 40000 £ per year.
Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom.
This role is in our Plant & Fleet department, which supports teams across our business with their vehicle, plant and specialist equipment needs. You’ll have the freedom of a fully equipped service van, PDA, and smartphone, backed by the support of our central service network, while delivering high standards of customer service and building strong client relationships.
Familiarity with diagnostic and electrical systems is desirable, but we offer full training to help you develop any areas you’d like to strengthen.
- Recognised expertise: holding an NVQ Level 3 or equivalent industry qualification.
- Precision and skill: excellent manual dexterity and proven ability using a wide range of hand tools.
- Independence & responsibility: capable of carrying out statutory inspections, examinations, calibrations, and service activities on all Plant & Vehicles under your assigned contracts.
- People skills: delivering outstanding customer service and building strong professional relationships.
- Flexibility & adventure: happy to travel across the UK, bringing your expertise to where it’s needed most.
Benefits include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Discretionary bonus scheme
- ~25 days annual leave plus bank holidays
- ~Overtime
- Company van/vehicle and fuel card for business use
We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We’re responsible and go further for our people, clients, communities and the planet.
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
Do apply as soon as possible to ensure your application is considered. Some roles require drug and alcohol testing as part of induction and onboarding.
Mobile Phone Technician in London employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Phone Technician in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. The more connections you make, the better your chances of landing that Mobile Phone Technician role.
✨Tip Number 2
Show off your skills! If you’ve got experience with diagnostic and electrical systems, don’t be shy about it. Bring examples of your work or even a portfolio to interviews to demonstrate your expertise and manual dexterity.
✨Tip Number 3
Be ready to chat about customer service! This role is all about building strong client relationships, so prepare some stories about how you've delivered outstanding service in the past. It’ll show you’re a great fit for the team.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you a better chance of standing out. Plus, you’ll get all the latest updates on your application status!
We think you need these skills to ace Mobile Phone Technician in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Mobile Phone Technician role. Highlight any relevant qualifications, especially if you have an NVQ Level 3 or equivalent, and don’t forget to mention your familiarity with diagnostic and electrical systems!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and how your people skills can help build strong client relationships. Remember, we love seeing candidates who are excited about delivering outstanding customer service.
Showcase Your Flexibility: Since this role involves travelling across the UK, make sure to mention your willingness to be flexible and adventurous. We appreciate candidates who are ready to bring their expertise wherever it's needed most!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at M Group
✨Know Your Stuff
Make sure you brush up on your knowledge of diagnostic and electrical systems. Even if you’re not an expert yet, showing that you’ve done your homework will impress the interviewers and demonstrate your eagerness to learn.
✨Show Off Your People Skills
Since this role involves delivering outstanding customer service, be ready to share examples of how you've built strong professional relationships in the past. Think about times when you went above and beyond for a client or resolved a tricky situation.
✨Be Ready to Talk About Flexibility
This job requires travel across the UK, so be prepared to discuss your willingness to adapt and take on new challenges. Share any previous experiences where you had to be flexible or adventurous in your work.
✨Highlight Your Independence
The role demands a level of independence and responsibility, so think of instances where you successfully carried out inspections or service activities on your own. This will show that you can handle the responsibilities that come with the job.