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- Tasks: Join us as a Level 2 Mobile Phone Technician and support essential infrastructure across the UK.
- Company: A top UK company committed to growth, inclusion, and supporting army veterans.
- Benefits: Enjoy 25 days annual leave, competitive pay, and a range of employee perks.
- Other info: Full training provided, with excellent career development opportunities and a supportive culture.
- Why this job: Gain hands-on experience while building strong client relationships in a dynamic environment.
- Qualifications: NVQ Level 3 or equivalent, with a passion for customer service and technical skills.
The predicted salary is between 30000 - 40000 £ per year.
Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom.
This role is in our Plant & Fleet department, which supports teams across our business with their vehicle, plant and specialist equipment needs. You'll have the freedom of a fully equipped service van, PDA, and smartphone, backed by the support of our central service network, while delivering high standards of customer service and building strong client relationships.
Familiarity with diagnostic and electrical systems is desirable, but we offer full training to help you develop any areas you'd like to strengthen.
- Recognised expertise: holding an NVQ Level 3 or equivalent industry qualification.
- Precision and skill: excellent manual dexterity and proven ability using a wide range of hand tools.
- Independence & responsibility: capable of carrying out statutory inspections, examinations, calibrations, and service activities on all Plant & Vehicles under your assigned contracts.
- People skills: delivering outstanding customer service and building strong professional relationships.
- Flexibility & adventure: happy to travel across the UK, bringing your expertise to where it's needed most.
We offer a matched or contributory pension scheme, online GP service, employee assistance programme, access to retail discounts, life assurance, cycle to work, salary finance and give as you earn schemes, enhanced maternity, paternity leave and adoption leave, a reward and recognition scheme, discretionary bonus scheme, ~25 days annual leave plus bank holidays, overtime, and a company van/vehicle and fuel card for business use.
We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We're responsible and go further for our people, clients, communities and the planet.
Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Do apply as soon as possible to ensure your application is considered. Some roles require drug and alcohol testing as part of induction and onboarding.
Level 2 Mobile Phone Technician in London employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Level 2 Mobile Phone Technician in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We recommend practising common interview questions and even doing mock interviews with friends. The more prepared you are, the more confident you'll feel when it’s time to shine!
✨Tip Number 3
Showcase your skills! Bring along a portfolio or examples of your work to demonstrate your expertise. Whether it’s past projects or relevant certifications, we want to see what you can bring to the table.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Level 2 Mobile Phone Technician in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Level 2 Mobile Phone Technician role. Highlight any relevant qualifications, especially if you have an NVQ Level 3 or equivalent, and don’t forget to mention your manual dexterity and experience with hand tools!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background aligns with our values. Show us your passion for delivering outstanding customer service and building strong relationships.
Show Off Your Flexibility: Since this role involves travelling across the UK, let us know about your willingness to adapt and take on new challenges. Share any previous experiences where you've had to be flexible or adventurous in your work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed! Plus, it shows us you’re keen and ready to join our team.
How to prepare for a job interview at M Group
✨Know Your Stuff
Make sure you brush up on your knowledge of diagnostic and electrical systems. Even if you’re not an expert yet, showing that you’ve done your homework will impress the interviewers and demonstrate your eagerness to learn.
✨Show Off Your People Skills
This role is all about building strong client relationships, so be ready to share examples of how you've delivered outstanding customer service in the past. Think of specific situations where you went above and beyond for a customer.
✨Be Ready to Talk Tools
Since manual dexterity and tool usage are key parts of the job, come prepared to discuss your experience with hand tools. If you have any particular techniques or tips, don’t hesitate to share them during the interview!
✨Flexibility is Key
The job involves travelling across the UK, so be prepared to discuss your willingness to travel and adapt to different environments. Highlight any previous experiences where you had to be flexible and how you handled those situations.