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- Tasks: Join us as a Level 2 Mobile Phone Technician and support essential infrastructure across the UK.
- Company: A top UK employer committed to diversity and career growth.
- Benefits: Enjoy competitive pay, flexible working, and a range of employee perks.
- Other info: Travel across the UK, enjoy a fully equipped service van, and build lasting client relationships.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: NVQ Level 3 or equivalent, with strong manual dexterity and people skills.
The predicted salary is between 30000 - 40000 £ per year.
Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom. This role is in our Plant & Fleet department, which supports teams across our business with their vehicle, plant and specialist equipment needs.
You’ll have the freedom of a fully equipped service van, PDA, and smartphone, backed by the support of our central service network, while delivering high standards of customer service and building strong client relationships. Familiarity with diagnostic and electrical systems is desirable, but we offer full training to help you develop any areas you’d like to strengthen.
What you’ll bring:
- Recognised expertise holding an NVQ Level 3 or equivalent industry qualification.
- Precision and skill with excellent manual dexterity and proven ability using a wide range of hand tools.
- Independence & responsibility capable of carrying out statutory inspections, examinations, calibrations, and service activities on all Plant & Vehicles under your assigned contracts.
- People skills delivering outstanding customer service and building strong professional relationships.
- Flexibility & adventure happy to travel across the UK, bringing your expertise to where it’s needed most.
Benefits:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend get rewarded for introducing people to us!
- Overtime
- Company van/vehicle and fuel card for business use
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another:
- We’re responsible and go further for our people, clients, communities and the planet.
- We’re open and seek new and better ways of exceeding expectations.
- We’re together and as one team; the whole is greater than the sum of the parts.
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life.
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Do apply as soon as possible to ensure your application is considered. Some roles require drug and alcohol testing as part of induction and onboarding.
Level 2 Mobile Phone Technician employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Level 2 Mobile Phone Technician
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. We want to see your passion for delivering high standards of customer service and building strong client relationships!
✨Tip Number 3
Show off your skills! Bring examples of your work or projects that demonstrate your expertise with diagnostic and electrical systems. This will help us see how you can hit the ground running in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Level 2 Mobile Phone Technician
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your NVQ Level 3 or equivalent qualifications in your application. We want to see your expertise shine through, so don’t hold back on showcasing your manual dexterity and experience with hand tools!
Tailor Your Application: Take a moment to read through the job description and align your application with what we’re looking for. Mention your people skills and any experience you have in delivering outstanding customer service – it’s a big deal for us!
Be Yourself: We love authenticity! Let your personality come through in your application. Share your passion for the role and how you can contribute to our team. Remember, we’re looking for someone who fits into our culture of being responsible, open, and ambitious.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets seen by the right people. Plus, it shows you’re keen to join our team and be part of something great!
How to prepare for a job interview at M Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around diagnostic and electrical systems. Familiarity with the tools and equipment you'll be using is key, so don’t hesitate to review any relevant manuals or guides before the interview.
✨Show Off Your People Skills
This role is all about building strong client relationships, so be ready to share examples of how you've delivered outstanding customer service in the past. Think of specific situations where you went above and beyond for a client.
✨Demonstrate Independence
The company values independence and responsibility, so prepare to discuss times when you’ve successfully managed tasks on your own. Highlight your ability to carry out inspections and service activities without constant supervision.
✨Embrace Flexibility
Since the job involves travelling across the UK, be prepared to talk about your willingness to adapt to different locations and challenges. Share any previous experiences that showcase your flexibility and adventurous spirit.