At a Glance
- Tasks: Provide technical support to field technicians and ensure compliance with safety procedures.
- Company: Join Morrison Energy Services, a top UK company committed to growth and inclusion.
- Benefits: Enjoy 25 days annual leave, pension scheme, life assurance, and a potential performance bonus.
- Other info: Dynamic environment with strong support for career progression and inclusion initiatives.
- Why this job: Make a real impact in the energy sector while developing your skills and career.
- Qualifications: Experience in utilities and smart metering, with relevant qualifications required.
The predicted salary is between 30000 - 40000 £ per year.
Whatever stage youre at in your career, with us youll have an opportunity to grow and develop.
Morrison Energy Services is currently looking to recruit a Field Technical Specialistfor our E.
ON Smart Meteringcontract, to provide technical support to our London based teams.
As the Technical Specialist, youll be a key member of the Field Engineering team and will provide day to day Technical support for all meter technicians within your defined area of the field and report to a Field Supervisor within the London team.
You will provide ongoing support and assist with technical queries for field based staff, and will carry out Work in Progress audits (WIPs) to ensure they are adhering to company procedures and Operating safely.
The EON Smart Metering Contract encompasses electricity and gas, traditional and smart metering installation and maintenance services across London, the South of England and Scotland.
The core delivery contract began in May 2016 and supports EONs target to exchange meters for its five million customers with smart meters in line with government targets.
As a Field Technical Specialist your duties ISO27001, MOCOPA, MAMCOP OAMI and Gas Safeaccreditation's.
Assist with Monitoring field performance, identifying any areas of underperformance and take appropriate and timely action to rectify them.
Supporting the Supervisor in ensuring that the field technicians are effectively trained in line with contract objectives / targets and that key personnel are retained and developed.
Provide technical advice and support as required to Field Technicians in the London area.
Attend Customer complaints.
Previous experience within the utilities sector, with a strong knowledge of Smart Metering.
Relevant qualifications within Smart Metering. 25days annual leave plus 8 bank holidays ~ Pension scheme. ~ Life Assurance ~ Company vehicle and fuel card Potential Annual Performance bonus of £1,000.
We are one of the Top 100 UK companies actively supporting and recruiting army veterans.
Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another.
Were responsible and go further for our people, clients, communities and the planet Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
Do apply as soon as possible to ensure your application is considered.
Some roles require drug and alcohol testing as part of induction and onboarding.
It Field Support Analyst employer: M Group
As a Supervisor in our dynamic team, you'll thrive in a supportive and inclusive work culture that prioritises safety and client satisfaction. We offer robust opportunities for professional growth and development, ensuring that every employee can advance their career while contributing to essential infrastructure services. Join us in a friendly and respectful environment where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land It Field Support Analyst
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what M Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges M Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at M Group!
✨Direct Apply to M Group
Let's not forget to apply directly through the M Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace It Field Support Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at M Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at M Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at M Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
