At a Glance
- Tasks: Join our Metering team to install and maintain smart meters while providing top-notch customer service.
- Company: M Group Energy, a leading provider of metering services in the UK energy sector.
- Benefits: Competitive salary, bonuses, health care, and extensive training opportunities.
- Other info: 87% of our field managers have been promoted from within; endless growth opportunities await!
- Why this job: Make a real difference in people's lives while enjoying a dynamic and supportive work environment.
- Qualifications: Valid UK driving licence and experience in smart meter installation preferred.
The predicted salary is between 39033 - 40117 € per year.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, you’ll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters.
What will you be doing? As an engineer, you will form part of our Metering team that provides a wide range of services from Smart installations, investigating non-communicating smart meters, and emergency and maintenance appointments. Customer service is our top priority. You’ll make sure that all jobs are completed on time and our customers are provided in-depth explanations of the benefits and safe usage of their new meter. You’ll also be responding to emergencies, restoring power or gas when customers need it the most. You’ll also be provided with continuous training to maintain and develop your skills.
What you’ll bring:
- Valid UK driving licence (held for 1 year with less than 6 points)
- CCN1 / CMA1 / CMA3, or NVQ Level 2 in Smart Metering Dual Fuel
- Experience installing gas and electric smart meters
- Previous MOCOPA experience
What’s in it for you?
- Salary: Dual Fuel - £39,033; Dual Fuel (3 phase/CT) - £40,117
- £2k attendance and safety bonus per annum for full-time roles
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- £2000 per year safety and attendance bonus split payment every 6 months
- On target earnings of up to £50k+
- 30-33 days (including bank holiday) sick pay scheme
- Access to an uncapped additional productivity related bonus
- Regular overtime paid at time and a half and double time on Sundays
- Company van/vehicle and fuel card for business use
- Private health care and health care cash plan
- Recommend a friend get rewarded for introducing people to us!
- Standby / Overtime / Call out - Extra earning potential.
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations and ways of working align with ours:
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Dual Fuel Smart Meter Engineer in Humber employer: M Group
At M Group Energy, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises safety, customer service, and employee development. With a strong focus on internal promotions—87% of our field management team have advanced from within—we provide extensive training and growth opportunities in a supportive environment. Located in the heart of the UK energy sector, our employees enjoy competitive salaries, generous benefits, and a commitment to work-life balance, making it a rewarding place to build a long-term career.
StudySmarter Expert Advice🤫
We think this is how you could land Dual Fuel Smart Meter Engineer in Humber
✨Tip Number 1
Get to know the company culture! Before your interview, check out M Group Energy's values and mission. This will help you align your answers with what they care about, showing you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills as a Dual Fuel Smart Meter Engineer can solve their problems and enhance customer service.
✨Tip Number 3
Show off your people skills! Since this role involves chatting with customers, be ready to share examples of how you've provided excellent service in the past. Make it clear that you love helping others and making a difference.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Dual Fuel Smart Meter Engineer in Humber
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Dual Fuel Smart Meter Engineer role. Highlight any relevant qualifications like CCN1 or CMA1, and don’t forget to mention your customer service experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with M Group Energy and how your background makes you a great fit for the team. Keep it friendly and professional!
Show Off Your Skills:In your application, be sure to showcase your technical skills, especially if you have experience with smart meter installations. Mention any additional qualifications like REGT1 or 3 phase, as they can set you apart from other candidates.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at M Group Energy!
How to prepare for a job interview at M Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge about smart meters, especially gas and electric installations. Familiarise yourself with the specific qualifications mentioned in the job description, like CCN1, CMA1, or NVQ Level 2 in Smart Metering. This will show that you're serious about the role and ready to hit the ground running.
✨Customer Service is Key
Since customer service is a top priority for the company, prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to help someone or resolved a tricky situation. This will demonstrate your ability to connect with clients and provide excellent service.
✨Safety First
With health and safety at the heart of everything they do, be ready to discuss your understanding of safety protocols in the field. You might want to mention any relevant training or experiences that highlight your commitment to maintaining a safe working environment. This will resonate well with the interviewers.
✨Show Your Team Spirit
The role involves working both independently and as part of a team, so be prepared to talk about your teamwork skills. Share experiences where you collaborated with others or supported colleagues. Highlighting your ability to work well in a team will align with the company's values of togetherness and collaboration.
