Quality and Compliance Supervisor in Guildford

About The Role

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Highways, we’re supporting the safe transportation and movement of people across the UK. We don’t just build roads and bridges - we’re building a better future, creating lasting social value that gives back to the communities in which we work. You’ll be joining our Street Lighting Team in Enfield! As a major supplier of specialist highway electrical services, our streetlighting teams maintain and design over 350,000 street lighting assets.

What you'll be doing:

• Complete technical audits of internal teams from the Audit schedule in NERS management system.
• Ensure any actions from audits are closed out in a timely manner.
• Support LRQA with surveillance and renewal assessments.
• Assist with the organisation's NERS management system and ensure continuous compliance with NERS accreditation requirements.
• Oversee and maintain competence records, training and NERS passports alongside NERS Assessing Officer.
• Assist NERS Assessing Officer and Authorising officers with decision making on competence of staff.
• Undertake NERS Technical audits on Sub-contractors across the business on all contracts to assist maintaining compliance.
• Oversee on-site training of New Jointers and Jointers mates.
• First point of contact for onsite Technical Advice.
• Ensuring personnel meet NERS competency requirements through training, mentoring, and documented authorisations.
• Trainee or Under supervision Cable Jointers and Mates successfully being signed off fully.
• NERS Accreditation Maintained Without Interruption.
• The organisation retains all NERS accreditation scopes with no suspensions, restrictions, or major non-conformances, reflecting a fully compliant and well-maintained management system.
• Any actions from Technical Audits closed out in a timely manner.
• Successfully passing Quarterly LRQA on site surveillance visits.
• Toolbox Talks and DNO updates briefed out to all relevant operatives and recorded.
• New NERS scope accreditations gained.
• Completion of Monthly site audits/assessments in accordance with the HEA Competency Scheme.
• Quality of work is actively managed through ITPs, check sheets, and reported.
• Delivery of work on site in accordance with the Company’s Health & Safety, Environmental and Quality Procedures.
• Ensure compliance where required for ISO 9001/14001/18001, HEA, Sector Scheme 8, NERS and NICEIC.
• Leading by example and challenges others to raise their standards.
• You will be required to travel to different sites frequently.

What you'll bring:

• Site Supervisor Safety Training Scheme (SSSTS).
• Approved NERS Qualified Supervisor.
• Strong Knowledge and Technical Expertise in LV Networks and NERS Requirements.
• HERS Approved Person.
• NRSWA Supervisor.
• A person appointed by the NERS Provider in writing as NERS Technical Advisor.
• Appropriate level of DNO qualification and operational experience (subject to the relevant scopes of work undertaken/to be undertaken).
• Minimum of 3 years experience of the tasks Auditor is to oversee.
• Demonstrates deep knowledge of LV electrical distribution networks.
• Skilled in performing technical audits, identifying non-conformances, analysing root cause, and ensuring the implementation of corrective and preventive actions aligned to NERS audit requirements and scheme governance.
• Ability to supervise the works in accordance with programme output requirements & Quality Standards.
• Experience in leading staff with confidence and judgement ensuring that they work as an effective/efficient team, offering positive and flexible leadership and inspiring, encouraging, motivating, and supporting staff to deliver excellent results.
• Ability to assess the impact of risk and opportunity and respond appropriately.
• Ability to demonstrate a strong commitment and deliver excellent customer service.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include:

• Matched or contributory pension scheme.
• Online GP service, 24 hours a day, 365 days a year.
• Employee assistance programme.
• My Rewards portal, access to 1000s of retail discounts.
• Life assurance.
• Cycle to work, salary finance and give as you earn schemes.
• Enhanced maternity, paternity leave and adoption leave.
• Reward and recognition scheme.
• 28 days annual leave plus bank holidays.
• Recommend a friend get rewarded for introducing people to us!
• Holiday purchase scheme.
• Personal Accident Cover.

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet.

We’re open and seek new and better ways of exceeding expectations.

We’re together and as one team; the whole is greater than the sum of the parts.

We’re ambitious and embrace opportunity, to lead essential infrastructure services for life.

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.