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- Tasks: Lead teams to deliver safe and compliant infrastructure services while ensuring customer satisfaction.
- Company: Join a top UK company dedicated to essential infrastructure and community support.
- Benefits: Enjoy competitive pay, health perks, flexible working, and generous leave policies.
- Other info: Great career growth opportunities with a focus on diversity and inclusion.
- Why this job: Make a real impact on water quality and community safety in a supportive environment.
- Qualifications: Experience in team leadership and operational compliance is essential.
The predicted salary is between 40000 - 50000 £ per year.
About The Role
Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We're problem solvers with over 140 years of combined experience in engineering and infrastructure.
This role will be within our clean water team that safeguards the quality, reliability, and performance of drinking water across our region. We work across complex network systems, enhancing, maintaining, installing, and repairing infrastructure from pipes to water meters, to ensure consistently high-water quality. Through proactive network management and resilient engineering, we help ensure communities have safe, dependable water supplies every day.
What will you be doing?
As the Senior Supervisor you'll be accountable for the safe, productive, compliant and profitable delivery of work within your area. You'll act as the Senior safety leader within the area and ensure all work is delivered in line with SHE policies, method statements and risk assessments. We'll need you to handle the daily FYLD usage and quality submissions, correct and timely CAT downloads as well as safety briefings, toolbox talks and site audits. You'll be responsible for customer satisfaction across the area making sure work is delivered right first time, on time, and with professional site behaviours. You'll proactively manage complaints, escalations and repeat issues along with engaging with customers and stakeholders when required, maintaining trust and credibility. We'll need you to ensure Supervisors plan effectively and deliver against plan spending time on site, observing work and coaching Supervisors in real time making sure full compliance with Streetworks permits notices and conditions.
What you'll bring
- Proven experience leading multiple teams in an operational environment.
- Strong understanding of SHE, Streetworks and operational compliance.
- Commercial awareness with the ability to interpret performance data.
- Confident coach and mentor with strong people-management skills.
- Comfortable holding difficult conversations and driving accountability.
What's in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include:
- Contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Recommend a friend get rewarded for introducing people to us!
In addition, this role offers:
- Company car and fuel card with a range of EV and hybrid vehicles to choose from
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Private Healthcare - single cover
- 25 days annual leave plus bank holidays
- Discretionary bonus scheme
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We're responsible and go further for our people, clients, communities and the planet
- We're open and seek new and better ways of exceeding expectations
- We're together and as one team; the whole is greater than the sum of the parts
- We're ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process.
Senior Supervisor in Gorseinon employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Supervisor in Gorseinon
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and any tips they might have for landing the Senior Supervisor role.
✨Tip Number 2
Prepare for the interview by understanding the company’s values and how they align with your own. Be ready to share examples of how you've demonstrated safety leadership and customer satisfaction in your previous roles.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, discuss specific challenges you've faced in operational environments and how you tackled them. This will highlight your ability to manage complaints and drive accountability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Senior Supervisor in Gorseinon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operational environments, especially around SHE and Streetworks compliance. We want to see how your skills align with the Senior Supervisor role!
Showcase Your Leadership Skills: As a Senior Supervisor, you'll be leading teams, so don’t forget to mention your people-management skills and any coaching or mentoring experiences. We love seeing examples of how you've driven accountability in past roles!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and qualifications. We appreciate clarity just as much as you do!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and can consider you for the role. Plus, it’s super easy!
How to prepare for a job interview at M Group
✨Know Your Stuff
Make sure you understand the key responsibilities of a Senior Supervisor, especially around safety, compliance, and customer satisfaction. Brush up on SHE policies and Streetworks regulations, as these will likely come up in conversation.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in an operational environment. Think about times when you had to coach or mentor others, and be ready to discuss how you handle difficult conversations and drive accountability.
✨Demonstrate Problem-Solving Abilities
Be ready to talk about specific challenges you've faced in previous roles and how you resolved them. Highlight your experience with managing complaints and escalations, as well as your approach to maintaining trust with customers and stakeholders.
✨Engage with Their Values
Familiarise yourself with the company's values and culture. During the interview, express how your personal values align with theirs, particularly around responsibility, teamwork, and ambition. This shows you're not just a fit for the role, but for the company as a whole.