At a Glance
- Tasks: Visit properties to install and maintain Smart Meters, ensuring customer satisfaction.
- Company: Join M Group Energy, a leader in essential infrastructure services.
- Benefits: Enjoy a competitive salary, pension scheme, and 22 days holiday plus bank holidays.
- Other info: Great career growth opportunities and a chance to be part of a diverse team.
- Why this job: Make a real difference in people's lives while working in a fun, supportive environment.
- Qualifications: Full driving licence and eagerness to learn; no technical qualifications needed.
The predicted salary is between 30000 - 40000 € per year.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team. You’ll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.
What will you be doing? As a Maintenance Engineer, you'll be visiting various properties throughout the day, working on Smart Meters in both homes and businesses. You’ll be using a handheld device to complete your tasks, and once done, you'll update all the details on your tablet, keeping records for new and existing customers up to date. No need to worry about live electric work—no previous technical qualifications are required!
Here’s a glimpse of what you'll be doing:
- Reconnecting Gas and Electric Smart Meters
- Changing SIM cards, modems, and small gain aerials
- Re-joining smart devices to the network while in contact with energy companies
- Exchanging batteries on gas meters
- Completing site surveys and other support tasks that require a field-based engineer to visit properties
Do you like the idea of a varied day where no two days are the same? You'll have plenty of opportunities to shine and make a real difference!
What you’ll bring:
- You will be located in Falkirk or surrounding areas
- Full Manual Driving Licence
- Good geographical knowledge of your local and surrounding areas is key for this role
- Quick to learn and eager to grasp new tasks and opportunities
- Ability to use hand tools effectively
- Experience with handheld tools is important
- Ability to lift, carry, and climb ladders while ensuring health and safety requirements are met
- Self-motivated and organised, as this is a lone working role
- Dedicated to providing excellent customer service
If you have the below qualifications and skills, great, but you don’t need them to apply:
- Experience in a meter reading role, especially with smart meters, is a plus
- Some electrical knowledge or qualification would be beneficial
What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers:
- Company van/vehicle and fuel card for business use (telematics installed)
- Discretionary bonus scheme
- Recommend a friend get rewarded for introducing people to us!
- 22 days plus bank holiday
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together and as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life.
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Locations
Smart Maintenance Engineer in Falkirk, Scotland employer: M Group
At M Group Energy, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises safety and customer satisfaction. Our employees enjoy a range of benefits, including a matched pension scheme, flexible working options, and opportunities for professional growth through industry-recognised training programmes. Located in Falkirk, our team members thrive in a dynamic environment where they can make a meaningful impact while enjoying a varied and rewarding career as Smart Maintenance Engineers.
StudySmarter Expert Advice🤫
We think this is how you could land Smart Maintenance Engineer in Falkirk, Scotland
✨Tip Number 1
Get to know the company culture! Before your interview, check out M Group Energy's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the Smart Maintenance Engineer role, especially your customer service skills.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past where you've tackled challenges, especially in a field-based role. This will demonstrate your ability to think on your feet, which is key for this job.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Smart Maintenance Engineer in Falkirk, Scotland
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see how excited you are about becoming a Smart Maintenance Engineer and how you can contribute to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for in a candidate!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff. This helps us get to know you better!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly and gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at M Group
✨Know Your Stuff
Familiarise yourself with smart meters and the basics of how they work. Even if you don’t have a technical background, understanding the technology will show your enthusiasm for the role and help you answer questions confidently.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, be ready to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond to help someone, as this will resonate well with the interviewers.
✨Be Ready for Practical Scenarios
Prepare for situational questions that might involve problem-solving on the job. For instance, think about how you would handle a situation where a customer is unhappy with their meter reading. This will demonstrate your ability to think on your feet.
✨Highlight Your Organisational Skills
As a Maintenance Engineer, you'll need to manage your time effectively while working alone. Be prepared to discuss how you stay organised and prioritise tasks, especially when you're out in the field visiting different properties.