Duel Fuel Smart Meter Engineer
Duel Fuel Smart Meter Engineer

Duel Fuel Smart Meter Engineer

Full-Time 40000 £ / year No home office possible
M

At a Glance

  • Tasks: Join our Metering team to install and maintain smart meters while providing top-notch customer service.
  • Company: M Group Energy, a leading provider of metering services in the UK energy sector.
  • Benefits: Competitive salary, bonuses, health care, and extensive training opportunities.
  • Why this job: Make a real difference in people's lives while enjoying a fun and supportive work environment.
  • Qualifications: Valid UK driving licence and experience in smart meter installation preferred.
  • Other info: 87% of our field managers started as engineers; endless growth opportunities await!

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, you’ll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters.

What will you be doing? As an engineer, you will form part of our Metering team that provides a wide range of services from Smart installations, investigating non-communicating smart meters, and emergency and maintenance appointments. Customer service is our top priority. You’ll make sure that all jobs are completed on time and our customers are provided in-depth explanations of the benefits and safe usage of their new meter. You’ll also be responding to emergencies, restoring power or gas when customers need it the most. You’ll also be provided with continuous training to maintain and develop your skills.

What you’ll bring:

  • Valid UK driving licence (held for 1 year with less than 6 points)
  • CCN1 / CMA1 / CMA3, or NVQ Level 2 in Smart Metering Dual Fuel
  • Experience installing gas and electric smart meters
  • Previous MOCOPA experience (preferred)

What’s in it for you?

  • Salary: Dual Fuel - £39,033; Dual Fuel (3 phase/CT) - £40,117; Dual Fuel - £42,285 (if based inside the M25*); Dual Fuel (3 phase/CT) - £43,370 (if based inside the M25*)
  • £2k attendance and safety bonus per annum for full-time roles
  • Matched or contributory pension scheme
  • Online GP service, 24 hours a day, 365 days a year
  • Employee assistance programme
  • My Rewards portal, access to 1000s of retail discounts
  • Life assurance
  • Cycle to work, salary finance and give as you earn schemes
  • Enhanced maternity, paternity leave and adoption leave
  • Reward and recognition scheme
  • Regular overtime paid at time and a half and double time on Sundays
  • Company van/vehicle and fuel card for business use
  • Private health care and health care cash plan
  • Recommend a friend - get rewarded for introducing people to us!
  • Standby / Overtime / Call out - Extra earning potential.

About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

Duel Fuel Smart Meter Engineer employer: M Group

M Group Energy is an exceptional employer that prioritises employee growth and development within a friendly and respectful work culture. With a strong focus on safety and customer service, employees enjoy comprehensive benefits, including a competitive salary, generous bonuses, and extensive training opportunities. The company fosters a supportive environment where teamwork thrives, and 87% of field management roles are filled by internal promotions, making it an ideal place for those seeking a long-term career in the energy sector.
M

Contact Detail:

M Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duel Fuel Smart Meter Engineer

✨Tip Number 1

Get to know the company! Research M Group Energy and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Practice makes perfect! Prepare for common interview questions related to customer service and technical skills. Role-play with a friend or use online resources to boost your confidence before the big day.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.

We think you need these skills to ace Duel Fuel Smart Meter Engineer

Smart Meter Installation
Customer Service
Health and Safety Awareness
Emergency Response
Gas and Electric Meter Experience
CCN1 / CMA1 / CMA3 Certification
NVQ Level 2 in Smart Metering Dual Fuel
MOCOPA Experience
Communication Skills
Problem-Solving Skills
Adaptability
Team Collaboration
Driving Licence (UK)
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Duel Fuel Smart Meter Engineer role. Highlight any relevant qualifications like CCN1 or CMA1, and don’t forget to mention your customer service experience!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you align with our values at M Group Energy. Share a bit about why you want to join our team and what makes you a great fit.

Show Off Your Skills: In your application, be sure to showcase your technical skills, especially if you have experience with smart meter installations. Mention any additional qualifications like REGT1 or 3 phase, as they can set you apart from other candidates.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our friendly and supportive team!

How to prepare for a job interview at M Group

✨Know Your Stuff

Make sure you brush up on your technical knowledge about smart meters, especially gas and electric installations. Familiarise yourself with the specific qualifications mentioned in the job description, like CCN1, CMA1, and CMA3. This will show that you're serious about the role and ready to hit the ground running.

✨Customer Service is Key

Since customer service is a top priority for the company, prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to help someone or resolved a tricky situation. This will demonstrate your ability to connect with clients and provide excellent service.

✨Safety First

With health and safety at the heart of everything they do, be ready to discuss how you prioritise safety in your work. Share any relevant experiences where you ensured safe practices, especially in high-pressure situations. This will highlight your commitment to maintaining a safe working environment.

✨Show Your Team Spirit

Even though the role involves working independently, teamwork is still important. Be prepared to talk about how you collaborate with others, whether it's through weekly meetings or supporting colleagues. Highlighting your ability to work well in a team will show that you fit into their friendly and respectful culture.

Duel Fuel Smart Meter Engineer
M Group

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

M
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>