Customer Support

Customer Support

Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
M

At a Glance

  • Tasks: Support project teams and engage with clients to ensure excellent customer service.
  • Company: A leading infrastructure company focused on water supply and environmental performance.
  • Benefits: Opportunities for growth, a friendly work environment, and a focus on safety.
  • Other info: Be part of a dynamic team with over 140 years of combined engineering expertise.
  • Why this job: Join a team making a real difference in water infrastructure and environmental protection.
  • Qualifications: Strong organisational and communication skills; customer service experience is a plus.

The predicted salary is between 25000 - 32000 Β£ per year.

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine.

Whatever stage youre at in your career, with us youll have an opportunity to grow and develop.

Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where you'll be working?

We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations.

We enhance and extend asset life, ensuring compliance with water quality and environmental standards.

Were problem solvers with over 140 years of combined experience in engineering and infrastructure.

This role will be within our water capital project delivery team.

Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment.

Want to be a part of it?

What you'll be doing?

You'll report to the Customer Manager, supporting Project Teams and engaging directly with Client Customer Teams.

You'll own your workload, visiting sites and ensuring every customer is treated with professionalism and care, keeping disruption to a minimum.

Strong organisation and communication skills are key, as youll prepare customer communications, manage impact assessments, and maintain project com...

Customer Support employer: M Group

As a Supervisor in our dynamic team, you'll thrive in a supportive and inclusive work culture that prioritises safety and client satisfaction. We offer robust opportunities for professional growth and development, ensuring that every employee can advance their career while contributing to essential infrastructure services. Join us in a friendly and respectful environment where your contributions are valued and celebrated.

M

Contact Details:

M Group Recruitment Team

We think you need these skills to ace Customer Support

Customer Service Skills
Communication Skills
Organisational Skills
Problem-Solving Skills
Project Management
Client Engagement
Impact Assessment