Job Description
Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group, we're enabling the energy essential to support our lives.
We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.
This role will be within our Metering team, you'll join the leading provider of metering services and data collection in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters.
Our meter engineers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. We leverage our industry expertise and data insight capabilities to create solutions that fit the needs of our customers.
What will you be doing?
As a Field Manager, you'll lead a team of Data Collectors within a defined geographical area. Your role is all about people, performance and progress-driving operational delivery, safety and engagement while fostering a culture where everyone feels valued and motivated.
You'll be responsible for:
- Leading and coaching your team to achieve productivity, quality and customer performance targets
- Driving safety compliance and conducting audits
- Managing engagement through regular check-ins, team briefs and development sessions
- Addressing underperformance and ensuring adherence to processes and standards
- Collaborating with stakeholders to align operational delivery with business strategy
- Supporting wellbeing and inclusion, ensuring every team member has a voice
This is more than a leadership role—it's an opportunity to influence, innovate and make a real impact in a fast-paced, client-focused environment.
What you'll bring
- Proven experience in people leadership, ideally in field or operational environments
- Strong organisational and coaching skills
- Confidence in decision-making and problem-solving
- A proactive, assertive approach with a passion for results
- Ability to build engagement and foster an inclusive culture
What's in it for you?
We offer a broad range of benefits designed to support your life in and out of work:
- Matched or contributory pension scheme
- Online GP service available 365 days a year
- Employee assistance programme and wellbeing support
- Access to thousands of retail discounts via My Rewards portal
- Cycle to work and salary finance schemes
- Enhanced leave policies for maternity, paternity and adoption
- Reward and recognition programme
- 22 days annual leave plus
Field Manager - London in City of London employer: M Group
As an Engineer Project with us, you'll join a company that prioritises your growth and development at every career stage. Our supportive work culture fosters strong client relationships while providing you with a fully equipped service van and access to extensive training opportunities, ensuring you can excel in delivering essential infrastructure across the UK. With a commitment to employee well-being, we offer a range of benefits including a matched pension scheme, generous leave, and a focus on inclusion, making us an excellent employer for those seeking meaningful and rewarding work.
