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- Tasks: Support day-to-day operations and improve productivity in a friendly, collaborative environment.
- Company: Join a leading infrastructure company focused on safeguarding water supply and environmental performance.
- Benefits: Enjoy 25 days annual leave, pension scheme, retail discounts, and flexible working options.
- Other info: Be part of a dynamic team making a real impact on essential services.
- Why this job: Kickstart your career with hands-on experience and opportunities for growth in a supportive team.
- Qualifications: No prior experience needed; just bring your willingness to learn and attention to detail.
The predicted salary is between 25000 - 30000 £ per year.
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers.
What will you be doing? As our Desktop Support you'll be part of our Operations Team and will support administrative duties to help maintain the smooth running of the day-to-day functions required to deliver this project, while learning the functions of a Supervisor. You'll work with the managers and supervisors across the Plumbing department to improve productivity, compliance, safety and overall performance. We'll need you to engage with the client and M Group Water Services back-office teams to ensure a seamless delivery of operational excellence and ensure completion of site audits as well as ensuring plant and equipment is safe. You'll handle all customer issues in accordance with the IMPACT protocol and respond to the Escalations team in accordance with the prescribed timescales whilst ensuring compliance with all aspects of the Thames Water Smart Metering Asset Standard.
What you’ll bring: Experience for this role isn’t necessary, we are looking for conscientious individuals who are willing to learn and progress through the company. Are you experienced with Microsoft Office? Do you have excellent attention to detail?
What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include:
- Contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Recommend a friend get rewarded for introducing people to us!
In addition, this role offers; 25 days annual leave plus.
Desktop Support in Charlton employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support in Charlton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and willingness to learn.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it makes it easier for us to track your application and get back to you.
We think you need these skills to ace Desktop Support in Charlton
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Desktop Support role and how your skills can fit in. This will help you tailor your application to show us why you're the perfect match!
Show Off Your Skills: When writing your application, highlight any relevant experience or skills you have, especially with Microsoft Office and attention to detail. Even if you don't have direct experience, let us know about your willingness to learn and grow with us!
Keep It Professional but Friendly: While we love a friendly vibe, remember to keep your application professional. Use clear language and structure your application well. A neat and organised application shows us that you pay attention to detail, which is super important for this role.
Apply Through Our Website: We encourage you to apply through our website for a smooth process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s easy peasy!
How to prepare for a job interview at M Group
✨Know Your Tech Basics
Make sure you brush up on your knowledge of Microsoft Office and any other relevant software. Being able to demonstrate your familiarity with these tools will show that you're ready to hit the ground running.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in the past, even if they're not directly related to desktop support. Employers love to see candidates who can think on their feet and come up with solutions.
✨Emphasise Your Attention to Detail
Since this role requires a keen eye for detail, be ready to discuss how you've ensured accuracy in your previous work or studies. Highlighting this skill can set you apart from other candidates.
✨Engage with the Company Values
Familiarise yourself with the company's mission and values, especially around client and customer centricity. During the interview, relate your personal values to theirs to show you're a great cultural fit.