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For Companies At a Glance
- Tasks: Manage scheduling for inspections and service events, ensuring top-notch customer experience.
- Company: Join a leading infrastructure company that values growth and development.
- Benefits: Enjoy competitive pay, flexible work options, and a range of employee perks.
- Why this job: Be part of a team that delivers essential services while making a real impact.
- Qualifications: Experience in plant and fleet roles with strong customer service skills.
- Other info: Diverse workplace culture with opportunities for training and career advancement.
The predicted salary is between 30000 - 42000 £ per year.
About The Role
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
As an organisation, there is little we don’t do and plenty to get involved in. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom. This role is in our Plant & Fleet department, which supports teams across our business with their vehicle, plant and specialist equipment needs, offering hire solutions that are commercially effective, reliable, safe and compliant.
What will you be doing?
As Maintenance Controller you’ll manage scheduling of statutory inspections, calibrations, MOTs and service events for plant and vehicles to meet SLAs and deliver a best-in-class customer experience; you’ll arrange bookings with customers and suppliers, process defect reports and recharges, raise POs and engage external repairers, drive cost-effective solutions and provide flexible support to the breakdown team during busy periods. If you have maintenance-sector experience and want to join an organisation that invests in your development, we’d love to hear from you.
What you’ll bring:
- You’ll have experience in a similar plant and fleet role.
- You’ll be committed to delivering high standards of customer service.
- You’ll be able to prioritise your workload and meet deadlines.
- You’ll be confident using multiple internal systems and Microsoft Office.
- You’ll communicate effectively with colleagues and customers.
- Experience with fleet maintenance software is a plus - we’ll provide training.
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend - get rewarded for introducing people to us!
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together and as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life. Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Maintenance Controller in Castleford employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Controller in Castleford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially in delivering high standards of customer service.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build your confidence. Focus on common questions related to maintenance and fleet management to nail those tricky queries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Maintenance Controller in Castleford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your maintenance-sector experience and any relevant software knowledge to show us you're a great fit for the Maintenance Controller role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you want to join our team and how you align with our values. Share specific examples of how you've delivered high standards of customer service in previous roles.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate well with colleagues and customers.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and you'll have access to all the latest updates about the role and our company.
How to prepare for a job interview at M Group
✨Know Your Stuff
Make sure you brush up on your knowledge of plant and fleet management. Familiarise yourself with the types of vehicles and equipment you'll be dealing with, as well as any relevant maintenance software. This will show that you're not just interested in the role, but that you understand the industry.
✨Customer Service Focus
Since delivering a best-in-class customer experience is key, think of examples from your past roles where you've gone above and beyond for customers. Be ready to discuss how you prioritise customer needs while managing multiple tasks, as this will resonate well with the interviewers.
✨Show Your Team Spirit
This role requires effective communication and teamwork. Prepare to share experiences where you've collaborated with colleagues or supported a team during busy periods. Highlighting your ability to work together will align with their value of being 'together as one team'.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or how they measure success in the Maintenance Controller role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
