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For Companies At a Glance
- Tasks: Visit properties to install and maintain Smart Meters, ensuring customer satisfaction.
- Company: Join M Group Energy, a leader in UK energy services with a fun and respectful culture.
- Benefits: Enjoy a competitive salary, pension scheme, online GP service, and retail discounts.
- Why this job: Make a real difference in people's lives while working with innovative technology.
- Qualifications: No technical qualifications needed; just a willingness to learn and help others.
- Other info: Flexible work environment with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team. You’ll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.
What will you be doing? As a Maintenance Engineer, you’ll be visiting various properties throughout the day, working on Smart Meters in both homes and businesses. You’ll be using a handheld device to complete your tasks, and once done, you’ll update all the details on your tablet, keeping records for new and existing customers up to date. No need to worry about live electric work; no previous technical qualifications are required!
Here’s a glimpse of what you’ll be doing:
- Reconnecting Gas and Electric Smart Meters
- Changing SIM cards, modems, and small gain aerials
- Re-joining smart devices to the network while in contact with energy companies
- Exchanging batteries on gas meters
- Completing site surveys and other support tasks that require a field-based engineer to visit properties
Do you like the idea of a varied day where no two days are the same? You’ll have plenty of opportunities to shine and make a real difference!
What you’ll bring:
- You will be located in one of these postcode areas: AL, CB, CM, CO, EN, HA, HP, IP, LU, NR, PE, RM, SG, SS, WD
- Full Manual Driving Licence
- Good geographical knowledge of your local and surrounding areas is key for this role
- Quick to learn and eager to grasp new tasks and opportunities
- Ability to use hand tools effectively
- Experience with handheld tools is important
- Ability to lift, carry, and climb ladders while ensuring health and safety requirements are met
- Self-motivated and organised, as this is a lone working role
- Dedicated to providing excellent customer service
If you have the below qualifications and skills, great, but you don’t need them to apply:
- Experience in a meter reading role, especially with smart meters, is a plus
- Some electrical knowledge or qualification would be beneficial
What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to thousands of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers:
- Company van/vehicle and fuel card for business use (telematics installed)
- Discretionary bonus scheme
- Recommend a friend - get rewarded for introducing people to us!
- 22 days plus bank holiday
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations and ways of working align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to third-party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Smart Maintenance Engineer in Billericay employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Maintenance Engineer in Billericay
✨Tip Number 1
Get to know the company! Research M Group Energy and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about job openings or even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to maintenance engineering. Think about how your skills can help improve customer service and efficiency in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the M Group team.
We think you need these skills to ace Smart Maintenance Engineer in Billericay
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Smart Maintenance Engineer role. We want to see how you can contribute to our mission of delivering essential infrastructure services!
Show Off Your Customer Service Skills: Since this role involves interacting with customers, emphasise any previous experience you have in providing excellent customer service. We love candidates who are dedicated to making people's lives easier!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at M Group
✨Know Your Stuff
Before the interview, brush up on your knowledge of smart meters and the services provided by M Group Energy. Familiarise yourself with the types of tasks you’ll be doing, like reconnecting gas and electric smart meters or changing SIM cards. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or went the extra mile to help someone. This will demonstrate your dedication to making lives easier, which is key for this position.
✨Get Familiar with the Area
Having good geographical knowledge of the local area is crucial for a Maintenance Engineer. Before your interview, take some time to review maps or even drive around the postcode areas mentioned in the job description. This will not only help you answer questions confidently but also show that you’re proactive and prepared.
✨Emphasise Your Safety Awareness
Safety is a top priority in this role, so be prepared to discuss how you ensure health and safety in your work. Think about any relevant experiences where you had to follow safety protocols or use tools effectively. Highlighting your commitment to safety will reassure the interviewers that you take this responsibility seriously.
