Field Technical Support Specialist in Bexley

Field Technical Support Specialist in Bexley

Bexley Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support field technicians with technical queries and ensure compliance with safety standards.
  • Company: Join Morrison Energy Services, a top UK company committed to growth and inclusion.
  • Benefits: Enjoy 25 days annual leave, pension scheme, life assurance, and potential performance bonuses.
  • Other info: Dynamic team environment with opportunities for training and career progression.
  • Why this job: Make a real impact in the energy sector while developing your skills and career.
  • Qualifications: Experience in utilities and smart metering, with relevant qualifications preferred.

The predicted salary is between 30000 - 40000 £ per year.

Whatever stage youre at in your career, with us youll have an opportunity to grow and develop.

Morrison Energy Services is currently looking to recruit a Field Technical Specialistfor our E.

ON Smart Meteringcontract, to provide technical support to our London based teams.

As the Technical Specialist, youll be a key member of the Field Engineering team and will provide day to day Technical support for all meter technicians within your defined area of the field and report to a Field Supervisor within the London team.

You will provide ongoing support and assist with technical queries for field based staff, and will carry out Work in Progress audits (WIPs) to ensure they are adhering to company procedures and Operating safely.

The EON Smart Metering Contract encompasses electricity and gas, traditional and smart metering installation and maintenance services across London, the South of England and Scotland.

The core delivery contract began in May 2016 and supports EONs target to exchange meters for its five million customers with smart meters in line with government targets.

As a Field Technical Specialist your duties & responsibilities will be: Provision of support to ensure that field technicians conform to statutory requirements and company policy / procedures; ISO27001, MOCOPA, MAMCOP OAMI and Gas Safeaccreditation's.

Assist with Monitoring field performance, identifying any areas of underperformance and take appropriate and timely action to rectify them.

Supporting the Supervisor in ensuring that the field technicians are effectively trained in line with contract objectives / targets and that key personnel are retained and developed.

Provide technical advice and support as required to Field Technicians in the London area.

Attend Customer complaints. Previous experience within the utilities sector, with a strong knowledge of Smart Metering. Relevant qualifications within Smart

Metering.25days annual leave plus 8 bank holidays Working hours are 8.5 hrs per day Pension scheme.

Life Assurance Company vehicle and fuel card Additional Payments Potential Annual Performance bonus of £1,000.

We are one of the Top 100 UK companies actively supporting and recruiting army veterans.

Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another.

Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

Do apply as soon as possible to ensure your application is considered.

Some roles require drug and alcohol testing as part of induction and onboarding.

Field Technical Support Specialist in Bexley employer: M Group

As a Supervisor in our dynamic team, you'll thrive in a supportive and inclusive work culture that prioritises safety and client satisfaction. We offer robust opportunities for professional growth and development, ensuring that every employee can advance their career while contributing to essential infrastructure services. Join us in a friendly and respectful environment where your contributions are valued and celebrated.

M

Contact Details:

M Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Technical Support Specialist in Bexley

Get Involved with Industry Events

The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!

Join Energy-focused Online Communities

Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.

Consider Industry Certifications

Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.

Apply ThroughM Group's Website

Don’t forget to apply directly through M Group's website for the full-time Field Technical Support Specialist role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!

We think you need these skills to ace Field Technical Support Specialist in Bexley

Technical Support
Smart Metering Knowledge
ISO 27001
MOCOPA
MAMCOP OAMI
Gas Safe Accreditation
Field Performance Monitoring

Some tips for your application 🫡

Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.

Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at M Group. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.

Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!

How to prepare for a job interview at M Group

Show Your Passion for Renewable Energy

In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of M Group.

Brush Up on Industry Regulations

Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.

Highlight Teamwork and Project Management Skills

Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to M Group.

Prepare for Technical Assessments

Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.